Application Support Specialist - Cairo, مصر - RATP Dev Mobility

Enterprise Application Support Specialist

منذ يومين

Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...

Client Support specialist

منذ 11 ساعة

RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...

Ecommerce Support Monitoring Senior Specialist

منذ 11 ساعة

Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

IT Support Specialist

منذ أسبوع

Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...

Psychological support specialist

منذ 6 أيام

Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

General Support Specialist

منذ يومين

Responsiblity; · Consulting with IT managers and other departments as required. · Providing IT assistance to staff and customers. · Training end-users on hardware functionality and software programs. · Resolving logged errors in a timely manner. · Monitoring hardware, software, a ...

VAS Support Specialist

منذ 6 أيام

Job Description · Answer, reply and support all VAS clients whether through phone or email, operates as their helpdesk and handles their complaints. · Handle and follow up with all internal and external parties who have a role in supporting clients and getting their issue or conc ...

Customer Support Specialist

منذ 6 أيام

Job Description · Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support. · Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. · Collaborate with other team members to ens ...

Tech Support specialist

منذ 11 ساعة

The Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...

Technical Support Specialist

منذ 6 أيام

follows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...

Application Support Specialist

منذ 6 أيام

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

Technical support specialist

منذ 11 ساعة

About the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...

Technical Support Specialist

منذ 11 ساعة

Handle calls, e-mails, webchats, and other contacts within the service level agreement. · Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. · Diagnose, Tro ...

Student Support Specialist

منذ 11 ساعة

Responsibilty: · Troubleshooting and resolving IT issues in a timely manner. · Communicating with coworkers to diagnose problems. · Installing and configuring hardware and software. · Talking coworkers through the process of fixing technical issues. · Prioritizing your workload t ...

Technical Support Specialist

منذ أسبوع

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...

Technical Support Specialist

منذ 11 ساعة

Responsibilities: · • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries · • Receiving, tickets via ticketing system, telephone, and email · • 1st line support - troubleshooting of IT · • Troubleshoot basic network issues and pu ...

Sales Support Specialist

منذ 4 أيام

Responsibilities: · Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. · Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the s ...

Technical Support Specialist

منذ 11 ساعة

System & Security · Set a backup plan for all users' data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system per ...

Client Support Specialist

منذ 11 ساعة

Responding to customer queries, complaints, and requests via phone, email, or chat. · Assisting customers with product setup and resolving any technical issues they might experience. · Informing customers about specialized product functionalities and features. · Following up with ...

Tech Support Specialist

منذ يومين

Job Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...