VAS Support Specialist - Cairo, مصر - Victory Link

Customer Support Specialist

منذ 3 أيام

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...

Technical Support Specialist

منذ يوم

Company Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...

Enterprise Application Support Specialist

منذ أسبوع

Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...

Client Support specialist

منذ 5 أيام

RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...

Ecommerce Support Monitoring Senior Specialist

منذ 5 أيام

Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

IT Support Specialist

منذ 5 أيام

Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...

Psychological support specialist

منذ 4 أيام

Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

General Support Specialist

منذ 5 أيام

Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...

Tech Support Specialist

منذ 5 أيام

Job Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...

Customer Support Specialist

منذ 5 أيام

Participate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...

Business Support Specialist

منذ 5 أيام

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) · Onboarding & induction · Manage the Onboarding of new hires. · Design and conduct monthly new hire's induction sessions. · Organize Office tour for new hires. · ...

Technical Support Specialist

منذ 6 أيام

System & Security · Set a backup plan for all users' data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system per ...

Client Support Specialist

منذ 6 أيام

Responding to customer queries, complaints, and requests via phone, email, or chat. · Assisting customers with product setup and resolving any technical issues they might experience. · Informing customers about specialized product functionalities and features. · Following up with ...

Sales Support Specialist

منذ يوم

Responsibilities: · Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. · Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the s ...

Technical Support Specialist

منذ 5 أيام

Responsibilities: · • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries · • Receiving, tickets via ticketing system, telephone, and email · • 1st line support - troubleshooting of IT · • Troubleshoot basic network issues and pu ...

Application Support Specialist

منذ أسبوع

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

Customer Support Specialist

منذ 4 أيام

Job Description · Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support. · Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. · Collaborate with other team members to ens ...

Customer Support Specialist

منذ 4 أيام

Job Description · We're looking for an energetic & driven individual determined to create a flawless customer experience and is looking to join a team that aims to disrupt the tutoring industry in Egypt. · Job Description · Provide an exceptional, full life cycle customer experie ...

IT Technical Support specialist

منذ أسبوع

Set a backup plan for all users data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system performance for all inte ...

Technical Support specialist

منذ أسبوع

Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements · Company application troubleshooting and supporting during UAT and production. · Execution of DB scripts/extracts as needed. · React to ...