Tech Support Specialist - Cairo, مصر - Maxab

Enterprise Application Support Specialist

منذ 4 أيام

Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...

Client Support specialist

منذ يوم

RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...

IT Support Specialist

منذ يوم

Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...

Ecommerce Support Monitoring Senior Specialist

منذ يوم

Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

Psychological support specialist

منذ 13 ساعة

Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

General Support Specialist

منذ يوم

Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...

Customer Support Specialist

منذ 13 ساعة

Job Description · We're looking for an energetic & driven individual determined to create a flawless customer experience and is looking to join a team that aims to disrupt the tutoring industry in Egypt. · Job Description · Provide an exceptional, full life cycle customer experie ...

IT Technical Support specialist

منذ 3 أيام

Set a backup plan for all users data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system performance for all inte ...

Technical Support specialist

منذ 4 أيام

Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements · Company application troubleshooting and supporting during UAT and production. · Execution of DB scripts/extracts as needed. · React to ...

Application Support Specialist

منذ 13 ساعة

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

Application Support Specialist

منذ يوم

COACH DRIVERS - BEDFORD · AM & PM SCHOOLSSCHOOL PRIVATE HIRE IN BETWEENORGANISATIONS PRIVATE HIRESKEEP COACH CLEAN INSIDE & OUT Always · CONTACT US NOW FOR MORE DETAILS & INDUCTION/TRAINING · ...

Specialist Customer Support

منذ يومين

Interact with customers over the phone to understand their needs · Provide excellent customer service to achieve customer loyalty · Resolve problems over the telephone on the spot · Convert sales opportunities in order to meet financial targets · Clarify and explain procedures an ...

Partner Support Specialist

منذ 3 أيام

Support Tabby partners and applicants over chat, email and phone calls and answer their queries · Champion and implement partner support policies and procedures that align with department and company objectives · Provide insights and feedback on partner queries to help us identif ...

FLEXCUBE Support specialist

منذ 5 أيام

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. · Provide support for application configuration and upgrades, and problem analysis and resol ...

Technical Support Specialist

منذ 13 ساعة

follows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...

Tech Support specialist

منذ يومين

The Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...

Customer Support Specialist

منذ يوم

Participate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...

Business Support Specialist

منذ يوم

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) · Onboarding & induction · Manage the Onboarding of new hires. · Design and conduct monthly new hire's induction sessions. · Organize Office tour for new hires. · ...

Technical Support Specialist

منذ يومين

System & Security · Set a backup plan for all users' data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system per ...

Client Support Specialist

منذ يومين

Responding to customer queries, complaints, and requests via phone, email, or chat. · Assisting customers with product setup and resolving any technical issues they might experience. · Informing customers about specialized product functionalities and features. · Following up with ...