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    Application Support Specialist - Cairo, مصر - RATP Dev Mobility Cairo, Egypt

    RATP Dev Mobility Cairo, Egypt
    RATP Dev Mobility Cairo, Egypt Cairo, مصر

    منذ 3 أيام

    Default job background
    وصف
    • Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements.
    • Work with multiple teams (external / internal) for successful resolution of issues and incidents.
    • Delivering regular and customized training to teams within the business
    • Execution of database scripts/extracts as needed.
    • Company application troubleshooting and supporting during UAT and Production.
    • React to High Severity issues technical situation that requires immediate attention.
    • Performing analyses on software application functionality and suggesting improvements.
    • Keeping a record of configuration changes and scheduling application updates.
    • Documenting processes and monitoring application performance metrics.
    • Establishing the root causes of application errors and escalating serious concerns to vendor and RDMC management.
    • Consulting with the software vendors, internal users, and clients to improve application performance.
    • Managing code migration across environments to ensure continued and synchronized functionality.
    • Open to flexible working conditions including after-hours scheduled application maintenance and support.
    • Prepare reports timely and accurately to meet department requirements, policies, and standards.
    • Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
    • Able to manage more than one project in-parallel aside from the application support.
    • Perform other related duties or assignments as directed and added responsibilities might be assigned.
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