وظائف
>
Cairo

    IT Technical Support specialist - Cairo, مصر - Transmar egypt

    Transmar egypt
    Transmar egypt Cairo, مصر

    منذ أسبوع

    Default job background
    وصف
    • Set a backup plan for all users data and all systems data regularly.
    • Search for the most updated releases to maintain up-to date software & data file security.
    • Participate in the implementation of new systems when required.
    • Monitor and report system performance for all internal clients.
    • Responsible for company's surveillance system monitoring and maintenance on a weekly basis.
    • Manage IT hardware assets and accessories procurement upon request.
    • Participate in the installation and upgrading of all software, hardware, cabling, terminals, and networking to meet users' needs.

    Customer Service:

    • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware through standard help desk procedures upon request.
    • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
    • Follow up with Employees to ensure issue has been resolved.
    • Run a preventive maintenance plan for all computer users.
    • Track and route problems, requests, and document resolutions in FAQs knowledgebase.
    • Educate employees on all company practices related to cyber security through the awareness sessions done quarterly or as agreed with Dept. Head.
  • OTO

    Customer Support Specialist

    منذ أسبوع

    OTO Cairo, مصر

    Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...

  • Motorola Solutions

    Technical Support Specialist

    منذ 5 أيام

    Motorola Solutions محافظة القاهرة, مصر

    Company Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...

  • WPMU DEV

    Campuspress Sales Support Specialist

    منذ يوم

    WPMU DEV Cairo, مصر

    We are looking for some epic talent to join our CampusPressfamily. · At CampusPress, we're experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. · Our services in accessi ...

  • SSC Egypt

    Enterprise Application Support Specialist

    منذ أسبوع

    SSC Egypt Cairo, مصر

    Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...

  • Rekrut by Talent 360 egypt

    Client Support specialist

    منذ أسبوع

    Rekrut by Talent 360 egypt Cairo, مصر

    RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...

  • Client of Keys HR & Recruitment LLC

    Ecommerce Support Monitoring Senior Specialist

    منذ أسبوع

    Client of Keys HR & Recruitment LLC Cairo, مصر

    Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

  • Egypt Assistance

    IT Support Specialist

    منذ أسبوع

    Egypt Assistance Cairo, مصر

    Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...

  • Nuclear Power Plants Authority

    Psychological support specialist

    منذ أسبوع

    Nuclear Power Plants Authority Cairo, مصر

    Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

  • MARRIOTT International

    General Support Specialist

    منذ أسبوع

    MARRIOTT International Cairo, مصر

    Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...

  • Nestle Egypt Mea

    Sales Support Specialist

    منذ 5 أيام

    Nestle Egypt Mea Cairo, مصر

    Responsibilities: · Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. · Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the s ...

  • NCR Egypt

    Technical Support Specialist

    منذ أسبوع

    NCR Egypt Cairo, مصر

    Responsibilities: · • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries · • Receiving, tickets via ticketing system, telephone, and email · • 1st line support - troubleshooting of IT · • Troubleshoot basic network issues and pu ...

  • RATP Dev Mobility

    Application Support Specialist

    منذ أسبوعين

    RATP Dev Mobility Cairo, مصر

    Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

  • Maxab

    Tech Support Specialist

    منذ أسبوع

    Maxab Cairo, مصر

    Job Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...

  • Concentrix Egypt

    Customer Support Specialist

    منذ أسبوع

    Concentrix Egypt Cairo, مصر

    Participate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...

  • Johnson & Johnson Egypt

    Business Support Specialist

    منذ أسبوع

    Johnson & Johnson Egypt Cairo, مصر

    HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) · Onboarding & induction · Manage the Onboarding of new hires. · Design and conduct monthly new hire's induction sessions. · Organize Office tour for new hires. · ...

  • Transmar Cairo, Egypt

    Technical Support Specialist

    منذ أسبوع

    Transmar Cairo, Egypt Cairo, مصر

    System & Security · Set a backup plan for all users' data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system per ...

  • Bosta Egypt

    Client Support Specialist

    منذ أسبوع

    Bosta Egypt Cairo, مصر

    Responding to customer queries, complaints, and requests via phone, email, or chat. · Assisting customers with product setup and resolving any technical issues they might experience. · Informing customers about specialized product functionalities and features. · Following up with ...

  • RATP Dev Mobility Cairo, Egypt

    Application Support Specialist

    منذ أسبوع

    RATP Dev Mobility Cairo, Egypt Cairo, مصر

    Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

  • Nagwa Egypt

    Student Support Specialist

    منذ أسبوع

    Nagwa Egypt Cairo, مصر

    Responsibilty: · Troubleshooting and resolving IT issues in a timely manner. · Communicating with coworkers to diagnose problems. · Installing and configuring hardware and software. · Talking coworkers through the process of fixing technical issues. · Prioritizing your workload t ...

  • IBM Egypt

    Technical support specialist

    منذ أسبوع

    IBM Egypt Cairo, مصر

    About the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...