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    Technical support specialist - Cairo, مصر - IBM Egypt

    IBM Egypt
    IBM Egypt Cairo, مصر

    منذ 5 أيام

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    وصف

    About the Company

    Our Client is a global leader in transportation and supply chain

    Responsibilities

    We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC

    • Drive sustainable architecture decisions in accordance with best practices for organizational success;
    • Take ownership of business and user requirements, translating them to technical documentation;
    • Design solutions to integrate different supply chain processes and systems;
    • Develop tasks and plans with technical team according to requirements;
    • Lead the delivery of solutions and ensure proper governance and documentation;
    • Manage the quality assurance process for solutions;
    • Support implementation of solutions within the region;
    • Provide guidance and mentorship to functional team members across the region;
    • Ensure service excellence for users and

    Requirements

    • Degree in Information Technology, Information Systems Engineering or any relevant discipline;
    • At least 8 to 12 years of experience in a technical role within supply chain management, preferably in third-party logistics;
    • Experience in warehouse management or operations systems would be an advantage;
    • Proactiveness, passion for innovation and process improvement;
    • Process-orientation and ability to understand complex workflows well;
    • Service-oriented mindset;
    • Excellent communication and presentation skills;
    • Leadership and mentorship

    Employment Details

    • Excellent compensation and benefits;
    • Supportive work culture;
    • Permanent

    Get in touch with us

    If you d like to explore this opportunity, please reach out to Charmaine Tan (Regn R for a confidential

    FCS CAREERS PTE LTD (EA 94C4359)

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    Degree in Computer Science, Information Systems Engineering or other relevant discipline; Certifications in enterprise architecture methodology or other relevant qualifications; At least 5 to 8 years of experience in a technical solutioning role; Track record of enterprise solution design and delivery; Strong understanding of cloud technologies including Microsoft Azure and Amazon Web Services; Understanding of IT governance and strategy; Ability to multi-task and oversee several projects at the same time; Strong analytical and problem-solving skills; Excellent communication skills and customer-centric

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