حول Hosam Shafik:
Security Engineer
تجربة
IT Helpdesk, LXT October 2020 - Present
- Respond to tickets and requests. Received daily notifications and action them.
- Write/Update documents
- Manage Information Security
- Troubleshoot Systems and Hardware
Technical Support, IT Pillars May 2019 – May 2020
- Support customers and company engineers by providing troubleshooting/knowledge transfer.
- Log support tickets and track status with different team members.
- Support tickets coordination and follow-up.
Project Coordinator, Global International Jan 2015 – May 2019
- Prepare documentations and presentations.
- Follow up the current plan was set being executed as planned.
التعليم
Bsc in Construction Engineering From Arab Academy for Science and Maritime Technology
Grade: Good — 2009-2013
المستخدمون الآخرون الذين يطلق عليهم Hosam
وظائف بالقرب من Cairo, القاهرة
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