- Support Tabby partners and applicants over chat, email and phone calls and answer their queries
- Champion and implement partner support policies and procedures that align with department and company objectives
- Provide insights and feedback on partner queries to help us identify areas of improvements and optimization of partner experience
- Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores and become renowned for being the center of best partner experience globally.
- Great Arabic and great English
- Post Graduate Degree, preferably in math, business, marketing, finance
- Excellent analytical, communication, and problem-solving skills
- Good self-awareness and excellent soft-skills
- Ability to focus, meet deadlines, and work in a fast-paced environment
- Ability to work effectively and build strong relationships with cross-functional teams
- Ability to take ownership and handle difficult situations
- Experience in B2B support communications would be beneficial
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Customer Support Specialist
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OTO Cairo, مصرHello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...
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Technical Support Specialist
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Motorola Solutions محافظة القاهرة, مصرCompany Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...
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Client Support specialist
منذ 5 أيام
Rekrut by Talent 360 egypt Cairo, مصرRIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...
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Client of Keys HR & Recruitment LLC Cairo, مصرNous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...
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IT Support Specialist
منذ 5 أيام
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Psychological support specialist
منذ 4 أيام
Nuclear Power Plants Authority Cairo, مصرPsychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...
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General Support Specialist
منذ 5 أيام
MARRIOTT International Cairo, مصرProviding support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...
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Application Support Specialist
منذ 5 أيام
RATP Dev Middle East & North Africa Cairo, مصرCOACH DRIVERS - BEDFORD · AM & PM SCHOOLSSCHOOL PRIVATE HIRE IN BETWEENORGANISATIONS PRIVATE HIRESKEEP COACH CLEAN INSIDE & OUT Always · CONTACT US NOW FOR MORE DETAILS & INDUCTION/TRAINING · ...
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Specialist Customer Support
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FLEXCUBE Support specialist
منذ أسبوع
SSC Egypt Cairo, مصرProvide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. · Provide support for application configuration and upgrades, and problem analysis and resol ...
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Student Support Specialist
منذ 4 أيام
Nagwa Egypt Cairo, مصرResponsibilty: · Troubleshooting and resolving IT issues in a timely manner. · Communicating with coworkers to diagnose problems. · Installing and configuring hardware and software. · Talking coworkers through the process of fixing technical issues. · Prioritizing your workload t ...
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Technical support specialist
منذ 5 أيام
IBM Egypt Cairo, مصرAbout the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...
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Technical Support Specialist
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Collars HR Cairo, مصرHandle calls, e-mails, webchats, and other contacts within the service level agreement. · Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. · Diagnose, Tro ...
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Technical Support Specialist
منذ أسبوعين
Alnafitha IT Cairo, مصرWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...
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Technical Support Specialist
منذ 4 أيام
Tabex Cairo, مصرfollows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...
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Tech Support specialist
منذ 6 أيام
Simera Cairo, Egypt Cairo, مصرThe Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...
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Tech Support Specialist
منذ 5 أيام
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Customer Support Specialist
منذ 5 أيام
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Business Support Specialist
منذ 5 أيام
Johnson & Johnson Egypt Cairo, مصرHR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) · Onboarding & induction · Manage the Onboarding of new hires. · Design and conduct monthly new hire's induction sessions. · Organize Office tour for new hires. · ...
Partner Support Specialist - Cairo, مصر - Tabby
وصف
Skills, Knowledge and Expertise
Qualifications and Requirements: