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Cairo

    Specialist Customer Support - Cairo, مصر - SSC Egypt

    SSC Egypt
    Default job background
    وصف
    • Interact with customers over the phone to understand their needs
    • Provide excellent customer service to achieve customer loyalty
    • Resolve problems over the telephone on the spot
    • Convert sales opportunities in order to meet financial targets
    • Clarify and explain procedures and products over the telephone
    • Capture and report customer feedback towards continual product development
    • Performs the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company's financial position
    • Recommends process improvements to facilitate the Customer care work and delight the customers


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