Nadine Hafez

Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. Seeking a position as a customer service team supervisor to continue career growth into management.

I had multiple jobs in the customer service field as well as guest relations. I also worked as an English supervisor for more than a year. I did freelance copywriting during covid as well

Highly organized and detail-oriented honors graduate from the University of Cairo seeking an opportunity to grow at a reputable organization.