وظائف
>
Cairo

    Customer Service Technical Support - Cairo, مصر - Concentrix Egypt

    Concentrix Egypt
    Default job background
    وصف
    • Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs')
    • Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
    • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
    • Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
    • Maintain basic knowledge of client products and/or services.
    • Prepare complete and accurate work including appropriately notating accounts as required.
    • Participate in activities designed to improve customer satisfaction and business performance.
    • Offer additional products and/or services.

  • fast tech

    Technical Support Engineer

    منذ 7 ساعات


    fast tech Cairo, مصر دوام كامل

    صيانة الأجهزة والكمبيوتر · مراقبة الشبكة وأمنها · الحفاظ على عمل الطابعات وكاميرات المراقبة · تثبيت أنظمة التشغيل مثل Windows وLinux · ...

  • Motorola Solutions

    Technical Support Engineer

    منذ 3 أيام


    Motorola Solutions محافظة القاهرة, مصر

    **Company Overview**: · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in pub ...

  • Motorola Solutions

    Technical Support Specialist

    منذ يومين


    Motorola Solutions محافظة القاهرة, مصر

    Company Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...


  • IBM Cairo, مصر

    **Introduction** · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. A ...


  • VMware Cairo, مصر

    **Senior Technical Support Engineer** · **Location: Cairo Egypt** · **The Elevator Pitch: Why will you enjoy this new opportunity?** · VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era. Our Global S ...

  • DXC technology

    Technical Support

    منذ 5 أيام


    DXC technology Cairo, مصر

    Identifying hardware and software solutions. · Troubleshooting technical issues. · Diagnosing and repairing faults. · Resolving network issues. · Installing and configuring hardware and software. · Speaking to customers to quickly get to the root of their problem. · Providing tim ...

  • Nok Human Capital

    Technical Support

    منذ 6 أيام


    Nok Human Capital Cairo, مصر

    NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir · Job Description: · Manage large amounts of incoming phone calls · Identify and assess customers needs to achieve satisfaction · Handle custome ...


  • Lubenna Travel & Tourism الجيزة / الدقى, مصر فريلانسر

    · - مواعيد العمل من 9 صباحا ل 5 مساءا أجازة الجمعة فقط. · - يفضل قرب السكن من مصر الجديدة. · - سرعه التعلم والبديهة في التعامل. · - مؤهل عالي. · - حسن المظهر والالتزام بالمواعيد. · - سنتان-‎5 سنوات خبرة · - تناسب كل المؤهلات · - تكنولوجيا معلومات واتصالات · ...

  • Alnafitha IT

    Technical Support Specialist

    منذ أسبوعين


    Alnafitha IT Cairo, مصر

    We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...

  • MICROSOFT

    Technical Support Engineer

    منذ أسبوع


    MICROSOFT Cairo, مصر

    Responding to technical support tickets. · Contacting clients to find out the nature of the technical or IT issue. · Linking to clients' computers via remote access. · Traveling to clients' office or server location. · Installing new hardware, software, and networking systems. · ...

  • IBM Egypt

    Technical support specialist

    منذ 6 أيام


    IBM Egypt Cairo, مصر

    About the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...

  • IBM WTC Egypt

    Remote Technical Support

    منذ أسبوع


    IBM WTC Egypt Cairo, مصر

    Provide assistance to all members in the use of our computer network, · workstations, and equipment. · ● Assist with the communications and information · hardware and software, with primary responsibility for clients devices · systems, and their efficient integration. · ● Provide ...

  • Transmar Cairo, Egypt

    Technical Support Specialist

    منذ أسبوع


    Transmar Cairo, Egypt Cairo, مصر

    System & Security · Set a backup plan for all users' data and all systems data regularly. · Search for the most updated releases to maintain up-to date software & data file security. · Participate in the implementation of new systems when required. · Monitor and report system per ...

  • Arrow Electronics

    Technical Support VMWare

    منذ 4 أيام


    Arrow Electronics Cairo, مصر OTHER

    Position: · Technical Support VMWareJob Description: · At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. ...

  • myGwork

    Technical Support Engineer

    منذ أسبوع


    myGwork Cairo, مصر

    As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transp ...

  • IT Pillars

    Technical Support Engineer

    منذ 6 أيام


    IT Pillars Cairo, مصر

    Job Description · Support customers and company engineers by providing troubleshooting/knowledge transfer. · Provides remote technical support through the TeamViewer platform and through communication with our customers and agents. · Log support tickets and track status with diff ...

  • alshaya group

    Technical Support Engineer

    منذ أسبوع


    alshaya group Cairo, مصر

    Responsibilty: · Responding to technical support tickets. · Contacting clients to find out the nature of the technical or IT issue. · Linking to clients' computers via remote access. · Traveling to clients' office or server location. · Installing new hardware, software, and netwo ...

  • egybel

    Technical Support Engineer

    منذ 6 أيام


    egybel Cairo, مصر

    Responding to technical support tickets. · Contacting clients to find out the nature of the technical or IT issue. · Linking to clients' computers via remote access. · Traveling to clients' office or server location. · Installing new hardware, software, and networking systems. · ...

  • SSC Egypt

    Technical Support specialist

    منذ أسبوع


    SSC Egypt Cairo, مصر

    Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements · Company application troubleshooting and supporting during UAT and production. · Execution of DB scripts/extracts as needed. · React to ...

  • IBM Egypt

    Technical Support Engineer

    منذ 6 أيام


    IBM Egypt Cairo, مصر

    Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products · - Provide technical support service delivery within established guideli ...