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Technical Support Engineer
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Cairo

    Technical Support Engineer - Cairo, مصر - alshaya group

    alshaya group
    alshaya group Cairo, مصر

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

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    وصف

    Responsibilty:

    • Responding to technical support tickets.
    • Contacting clients to find out the nature of the technical or IT issue.
    • Linking to clients' computers via remote access.
    • Traveling to clients' office or server location.
    • Installing new hardware, software, and networking systems.
    • Diagnosing and troubleshooting hardware, networking, and software issues.
    • Proposing simple and effective solutions.
    • Providing basic software training.
    • Maintaining good client relations.
    • Completing job reports.
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