Amir Hanna

Through my 17 years of experience I have gain a combination of different
area of experiences from IT admin, IT technical support, IT identity
Management, IT Service Desk to IT Service Desk Manager. building
experiences in PCs, printers, server's Hardware maintenance and support
in addition to and applications, database supports, administer and
development in addition to project management, IT Risk Analysis, IR risk
documenting , Microsoft DHCP, Microsoft Active Directory, Microsoft
DNS, switching and routing and Network design, Software testing along
with participating in the Following Projects:
● PCS Hardware upgrade
● servers Hardware upgrade
● PCs, Printer and scanner tender review, acceptance or rejections
● Core Banking System installation and support (Flexcube v6).
● Workflow Jupiter Installation.
● Siebel CRM installation.
● Branches Renovation.
● new Head Office reallocation.
● Main Datacenter reallocation.
● Core Banking System Upgrade (to Flexcube v12).
● DR Datacenter reallocation.
● Work Flow upgrade.
● Cheque plus Upgrade.

Through my 17 years of experience I have gain a combination of different
area of experiences from IT admin, IT technical support, IT identity
Management, IT Service Desk to IT Service Desk Manager. building
experiences in PCs, printers, server's Hardware maintenance and support
in addition to and applications, database supports, administer and
development in addition to project management, IT Risk Analysis, IR risk
documenting , Microsoft DHCP, Microsoft Active Directory, Microsoft
DNS, switching and routing and Network design, Software testing along
with participating in the Following Projects:
● PCS Hardware upgrade
● servers Hardware upgrade
● PCs, Printer and scanner tender review, acceptance or rejections
● Core Banking System installation and support (Flexcube v6).
● Workflow Jupiter Installation.
● Siebel CRM installation.
● Branches Renovation.
● new Head Office reallocation.
● Main Datacenter reallocation.
● Core Banking System Upgrade (to Flexcube v12).
● DR Datacenter reallocation.
● Work Flow upgrade.
● Cheque plus Upgrade.

Bachelor of computer sciences