- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Males Only
- Graduates ONLY can apply.
- Good to V.Good English level.
- Max age is 30.
- Training and interviews are online.
- Working from office.
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Senior Application Support Officer
منذ 16 ساعة
SSC Egypt Cairo, مصرReport major incidents within agreed OLA to incident management team when required and ensure incident report completion. · - Maintain and update technical documents. · **Requirements**: · - 2-4 years experience in IT, with at least 2 years in banking IT. · - Bachelor's degree in ...
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Office Support
منذ يومين
Pathfinder International Cairo, مصرJob Description: · A leading and highly rated Stockbroking company is seeking a Settlement & Operations Officer to join their in a critical role which offers excellent This role will be responsible for managing the settlement of all Fx Derivative and Bond Trades in terms of the ...
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Office Support
منذ 6 أيام
Pathfinder International egypt Cairo, مصرJob Details · Opening for an Advanced Practice Provider (NP or PA) onsite in Salem, OR · $5,000 Sign-On Bonus (Paid within 1st Check) · Full Time Permanent Position · Monday Friday, 8:00AM-5:00PM, or 4 Ten-Hour Shifts a Week with 1 weekend a month · Competitive Pay Rate (Dependin ...
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Application Support Officer
منذ 4 أيام
SSC Egypt Cairo, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleagues · Collaborates with team members ...
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Business Support Officer
منذ 6 أيام
SSC Egypt Cairo, مصرCreating spreadsheets with large numbers of figures without mistakes. · Verifying the data by comparing it with original source of information (sales order, email, ) to maintain accuracy at all times. · Processing invoices and accounts payable, including follow-up with vendors re ...
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Integration Middleware Support Officer
منذ 16 ساعة
SSC Egypt Cairo, مصرProvide technical support and assistance for integration and middleware systems · Monitor and troubleshoot integration and middleware applications to ensure smooth operation · Respond to user inquiries and issues related to integration and middleware systems · Perform system main ...
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Cards Applications Support Officer
منذ 16 ساعة
SSC Egypt Cairo, مصرProvide technical support and handle incidents and service requests related to ATM and cards applications · Analyze and troubleshoot system issues, identify root causes, and implement permanent solutions · Monitor application performance, conduct regular checks, and ensure optima ...
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Senior Application Support Officer
منذ 16 ساعة
SSC Egypt Cairo, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensure resolution with colleagues · Perform root-cause analysis for i ...
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Technical Support Unit Officer
منذ 6 أيام
Hikma Pharmaceuticals Cairo, Egypt Cairo, مصرLiterature survey and performing pre-formulation & formulation trials for any of the new products to fulfill the company's research objectives. · Documentation and reporting all formulation trials observation and results according to the predetermined procedures. · Operate the la ...
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Application Support Officer
منذ أسبوع
SSC Egypt Giza, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleagues · Collaborates with team members ...
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Technical Back Office for NOC Support
منذ 16 ساعة
new tech Cairo, مصرResponsibilty: · Collaborating with the IT team on the development and maintenance of network infrastructure. · Providing technical end-user support, performing troubleshooting, and resolving network issues. · Maintaining internet domains and enhancing intranet performance. · Run ...
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Enterprise Banking Applications Support Officer
منذ 16 ساعة
SSC Egypt Cairo, مصرProvide technical support for enterprise and banking applications, ensuring their smooth operation and availability · Monitor application performance and address any issues or incidents promptly · Troubleshoot and resolve application-related problems and errors · Coordinate with ...
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Sr. Salesforce Developer, Egypt
منذ 16 ساعة
Coptic Orphans Cairo, مصر**Sr**.** Salesforce Developer**,** Egypt** · **Purpose of the Job** · This position is accountable for Coptic Orphans' technology solution design, development, implementation, and maintenance. With solid experience in CRM system development, The position's responsibilities inclu ...
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Intern Cairo
منذ 16 ساعة
European Bank for Reconstruction and Development Cairo, مصرRequisition ID Office Country- Egypt- Office City- Cairo- Division- Policy and Partnerships- Contract Type- Intern- Contract Length- 03 months- Posting End Date- 18/04/2023**Purpose of Job** · The intern(s) will be based in the Cairo Resident Office, and are expected to support s ...
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Nutritionist Intern
منذ يوم
Axios International Cairo, مصر**Nutritionist Internship (6 Months)** · The **Patient** **Support** **Nutritionist** provides comprehensive Patient care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support Nutritionis ...
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Technical Service Representative
منذ 16 ساعة
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
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Fleet Coordinator
منذ 16 ساعة
Tagaddod Cairo, مصرWe are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability. · Responsibilities include: · - Support collection/fleet team in day to day operations · - Receive and dispatch pickup requests from sa ...
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Sales Advisor
منذ 16 ساعة
MADA for Consulting & Outsourcing Cairo, مصرBachelor Degree years of work experience. - Advanced computer skills, with professional use of Microsoft Office. - Medical Background or Strong knowledge of the medical insurance industry is a plus. · A Regional market leader in Recruitment, Information Technology, Corporate Mana ...
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Information Technology Senior Manager
منذ 16 ساعة
AstraZeneca Cairo, مصر**Information Technology Senior Manager** · **ABOUT ASTRAZENECA** · AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease. But w ...
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Organizational Development Specialist
منذ 16 ساعة
Domiatec Holding Cairo, مصرWork with operations and corporate staff to assess the organization's needs, skill gaps and opportunities for people development.Consult with management and other leadership to identify business processesWorks with the HR manager in identifying, creating/ designing and implementi ...