- Provide technical support for enterprise and banking applications, ensuring their smooth operation and availability
- Monitor application performance and address any issues or incidents promptly
- Troubleshoot and resolve application-related problems and errors
- Coordinate with internal teams, vendors, and external partners to resolve complex issues and ensure effective resolution of incidents
- Participate in system upgrades, migrations, and testing activities
- Maintain and update application documentation, including configuration details, troubleshooting guides, and knowledge base articles
- Collaborate with cross-functional teams to analyze and understand user requirements for application enhancement and customization
- Contribute to continuous improvement initiatives and recommend process enhancements to optimize support operations
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Senior Application Support Officer
منذ يومين
SSC Egypt Cairo, مصرReport major incidents within agreed OLA to incident management team when required and ensure incident report completion. · - Maintain and update technical documents. · **Requirements**: · - 2-4 years experience in IT, with at least 2 years in banking IT. · - Bachelor's degree in ...
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Office Support
منذ 4 أيام
Pathfinder International Cairo, مصرJob Description: · A leading and highly rated Stockbroking company is seeking a Settlement & Operations Officer to join their in a critical role which offers excellent This role will be responsible for managing the settlement of all Fx Derivative and Bond Trades in terms of the ...
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Office Support
منذ 14 ساعة
Pathfinder International egypt Cairo, مصرJob Details · Opening for an Advanced Practice Provider (NP or PA) onsite in Salem, OR · $5,000 Sign-On Bonus (Paid within 1st Check) · Full Time Permanent Position · Monday Friday, 8:00AM-5:00PM, or 4 Ten-Hour Shifts a Week with 1 weekend a month · Competitive Pay Rate (Dependin ...
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Customer Support Officer
منذ 14 ساعة
NOK for Human Capital Solutions Cairo, مصرJob Description · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our pr ...
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Business Support Officer
منذ 14 ساعة
SSC Egypt Cairo, مصرCreating spreadsheets with large numbers of figures without mistakes. · Verifying the data by comparing it with original source of information (sales order, email, ) to maintain accuracy at all times. · Processing invoices and accounts payable, including follow-up with vendors re ...
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Application Support Officer
منذ 6 أيام
SSC Egypt Cairo, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleagues · Collaborates with team members ...
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Integration Middleware Support Officer
منذ يومين
SSC Egypt Cairo, مصرProvide technical support and assistance for integration and middleware systems · Monitor and troubleshoot integration and middleware applications to ensure smooth operation · Respond to user inquiries and issues related to integration and middleware systems · Perform system main ...
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Cards Applications Support Officer
منذ يومين
SSC Egypt Cairo, مصرProvide technical support and handle incidents and service requests related to ATM and cards applications · Analyze and troubleshoot system issues, identify root causes, and implement permanent solutions · Monitor application performance, conduct regular checks, and ensure optima ...
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Senior Application Support Officer
منذ يومين
SSC Egypt Cairo, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensure resolution with colleagues · Perform root-cause analysis for i ...
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Technical Support Unit Officer
منذ 14 ساعة
Hikma Pharmaceuticals Cairo, Egypt Cairo, مصرLiterature survey and performing pre-formulation & formulation trials for any of the new products to fulfill the company's research objectives. · Documentation and reporting all formulation trials observation and results according to the predetermined procedures. · Operate the la ...
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Application Support Officer
منذ يوم
SSC Egypt Giza, مصرAnalyze and diagnose technical & functional issues in supported applications with full ownership and accountability · Handle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleagues · Collaborates with team members ...
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Technical Back Office for NOC Support
منذ يومين
new tech Cairo, مصرResponsibilty: · Collaborating with the IT team on the development and maintenance of network infrastructure. · Providing technical end-user support, performing troubleshooting, and resolving network issues. · Maintaining internet domains and enhancing intranet performance. · Run ...
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Sr. Salesforce Developer, Egypt
منذ يومين
Coptic Orphans Cairo, مصر**Sr**.** Salesforce Developer**,** Egypt** · **Purpose of the Job** · This position is accountable for Coptic Orphans' technology solution design, development, implementation, and maintenance. With solid experience in CRM system development, The position's responsibilities inclu ...
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Intern Cairo
منذ يومين
European Bank for Reconstruction and Development Cairo, مصرRequisition ID Office Country- Egypt- Office City- Cairo- Division- Policy and Partnerships- Contract Type- Intern- Contract Length- 03 months- Posting End Date- 18/04/2023**Purpose of Job** · The intern(s) will be based in the Cairo Resident Office, and are expected to support s ...
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Sr. Finance Officer
منذ يوم
Pathfinder International Cairo, مصر**Job Summary**: Serves as the primary support for the finance functions of Pathfinder country offices. Ensures that all field financial activities are managed and administered according to Pathfinder and donor regulations and policies. Assists with financial capacity building an ...
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Security Officer
منذ 13 ساعة
Hilton Cairo, مصرSecurity Officer · A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. · **What will I be doing?** · As a Security Officer, you are responsib ...
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Technical Service Representative
منذ يومين
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
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Pathfinder International Cairo, مصر**Project Description**: · The OSRA program is five-year USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning and reproductive health (FP/RH) program in partnership with the Ministry of Health and Popu ...
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Fleet Coordinator
منذ يومين
Tagaddod Cairo, مصرWe are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability. · Responsibilities include: · - Support collection/fleet team in day to day operations · - Receive and dispatch pickup requests from sa ...
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Avian and Wildlife Ecologists
منذ 13 ساعة
DWB Consulting Services Ltd. محافظة القاهرة, مصرDWB's core values of Integrity, Community, and Service underpin all we do, and we welcome diversity and inclusion in our workplace, so we are searching for experienced applicants who have a desire to be a part of a positive, like-minded team · DWB has a culture that values and su ...