- Responsible for answering all customers' inquiries via WhatsApp, emails, and phone calls and ensuring that every customer is served in an efficient, thorough, and courteous manner.
- Receiving reservations for customers based on their various requirements.
- Accurately enter data into corresponding fields within various software programs.
- Providing support to customers who may need to amend or cancel a reservation and make reservations if needed.
- Follow communication procedures, guidelines, and policies.
- Reporting customer complaints and any system issues to management and team.
- Performing inbound and outbound calls to assist the customer with past, current, and future reservations.
- Customer Service Oriented.
- Willing to work in rotational shifts & weekends as required.
- Working from Maadi's office.
- Excellent computer background.
- Excellent communication skills.
- Good command of English.
- Good command of Excel, Google sheets/docs.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Experience in the healthcare industry is a plus.
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Medical Affairs Manager
منذ أسبوع
Estshara Cairo, مصرJob Description · What if, instead of a job, you had a mission? A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world? · It's what we do at estshara. · estshara is made up of ...
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Sales Executive
منذ أسبوع
Vodafone Mea Egypt Cairo, مصرAesthetic Record is a HIPAA-compliant Electronic Medical Records (EMR) system and complete Practice Management solution created for Medical Spas, Dermatology, Plastic Surgery and Wellness Clinics. We integrate full charting capabilities with HIPAA-compliant, fully integrated Tele ...