Student Support Specialist - Cairo, مصر - Nagwa Egypt

Customer Support Specialist

منذ 5 أيام

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...

Technical Support Specialist

منذ 3 أيام

Company Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...

Campuspress Sales Support Specialist

منذ 56 دقيقة

We are looking for some epic talent to join our CampusPressfamily. · At CampusPress, we're experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. · Our services in accessi ...

Enterprise Application Support Specialist

منذ أسبوع

Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...

Client Support specialist

منذ أسبوع

RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS · - Missions : · laborer et actualiser les processus m tier et support de l entreprise ; · Formaliser les logigrammes de proc ...

Ecommerce Support Monitoring Senior Specialist

منذ أسبوع

Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

IT Support Specialist

منذ أسبوع

Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...

Psychological support specialist

منذ 6 أيام

Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

General Support Specialist

منذ أسبوع

Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...

Sales Support Specialist

منذ 3 أيام

Responsibilities: · Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. · Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the s ...

Technical Support Specialist

منذ أسبوع

Responsibilities: · • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries · • Receiving, tickets via ticketing system, telephone, and email · • 1st line support - troubleshooting of IT · • Troubleshoot basic network issues and pu ...

Application Support Specialist

منذ أسبوعين

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

Technical support specialist

منذ أسبوع

About the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...

Technical Support Specialist

منذ أسبوع

Handle calls, e-mails, webchats, and other contacts within the service level agreement. · Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. · Diagnose, Tro ...

Technical Support Specialist

منذ أسبوعين

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...

Technical Support Specialist

منذ 6 أيام

follows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...

Tech Support specialist

منذ أسبوع

The Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...

Tech Support Specialist

منذ أسبوع

Job Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...

Customer Support Specialist

منذ أسبوع

Participate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...

Business Support Specialist

منذ أسبوع

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) · Onboarding & induction · Manage the Onboarding of new hires. · Design and conduct monthly new hire's induction sessions. · Organize Office tour for new hires. · ...