وظائف
>
Cairo

    Client Support specialist - Cairo, مصر - Rekrut by Talent 360 egypt

    Rekrut by Talent 360 egypt
    Default job background
    وصف

    RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS

    - Missions
    :

    laborer et actualiser les processus m tier et support de l entreprise ;

    Formaliser les logigrammes de processus m tier et support ainsi que les mod les de donn es associ s (Enregistrements) au niveau de l intranet de l entreprise (Outil TDB) ;

    tudier la convergence des processus cibles avec les outils informatique disposition ;

    R aliser et maintenir les sp cifications fonctionnelles en vue d automatiser les processus m tier et support de l entreprise ;

    tudier, mod liser et actualiser les diff rents indicateurs de pilotage internes et externes ;

    Assurer le param trage ainsi que les d veloppements sp cifiques des besoins internes couverts par la suite Zoho One ;

    Assurer les tests de recevabilit des param trages et d veloppements sp cifiques ;

    laborer les supports de formation sur les processus et outils internes ;

    Assurer la formation des quipes internes sur les processus et outils internes ;

    R aliser une valuation p riodique du respect des processus en vigueur par les diff rentes quipes ;

    Assurer la veille en continue sur les nouveaut s des outils progiciels internes et la suite Zoho One en particulier ;

    Assurer l administration des solutions de gestion interne notamment la suite Zoho One.


    Pour toute personne int ress e, pri re de nous adresser vos candidatures sur en pr cisant au niveau de lobjet de l mail loffre pour laquelle vous

    #Hiring #Consultanttechnicofonctionnel #Consultant_Technico_Fonctionnel #IT #ZOHO #ERP



    Profil

    - Formation initiale : BAC+3/BAC+5 en IT

    - Exp rience : Un de 3 ann es dexp rience, dont au moins une probante dans un poste quivalent
    - Savoir- tre : Une personne

    Curieuse/D brouillarde ;

    Sait couter/analyser/concevoir ;

    Organis

    - Savoir-faire : Une personne qui sait

    Param trer & Adapter un ERP ;

    D velopper avec un langage de programmation ;

    R diger de la documentation IT (Expressions de besoin, Logigrammes, Proc dures, Guides dutilisation, Guides de param trage, ).



    - Formation initiale : BAC+3/BAC+5 en IT - Exp rience : Un de 3 ann es d\'exp rience, dont au moins une probante dans un poste quivalent - Savoir- tre : Une personne Curieuse/D brouillarde ; Sait couter/analyser/concevoir ; Organis - Savoir-faire : Une personne qui sait Param trer & Adapter un ERP ; D velopper avec un langage de programmation ; R diger de la documentation IT (Expressions de besoin, Logigrammes, Proc dures, Guides d\'utilisation, Guides de param trage, ).

  • OTO

    Customer Support Specialist

    منذ يومين


    OTO Cairo, مصر

    Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...

  • Motorola Solutions

    Technical Support Specialist

    منذ 20 ساعة


    Motorola Solutions محافظة القاهرة, مصر

    Company Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...


  • SSC Egypt Cairo, مصر

    Perform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...


  • Client of Keys HR & Recruitment LLC Cairo, مصر

    Nous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...

  • Egypt Assistance

    IT Support Specialist

    منذ 4 أيام


    Egypt Assistance Cairo, مصر

    Job Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...


  • Nuclear Power Plants Authority Cairo, مصر

    Psychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...

  • MARRIOTT International

    General Support Specialist

    منذ 4 أيام


    MARRIOTT International Cairo, مصر

    Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...

  • RATP Dev Middle East & North Africa

    Application Support Specialist

    منذ 4 أيام


    RATP Dev Middle East & North Africa Cairo, مصر

    COACH DRIVERS - BEDFORD · AM & PM SCHOOLSSCHOOL PRIVATE HIRE IN BETWEENORGANISATIONS PRIVATE HIRESKEEP COACH CLEAN INSIDE & OUT Always · CONTACT US NOW FOR MORE DETAILS & INDUCTION/TRAINING · ...

  • SSC Egypt

    Specialist Customer Support

    منذ 5 أيام


    SSC Egypt Cairo, مصر

    Interact with customers over the phone to understand their needs · Provide excellent customer service to achieve customer loyalty · Resolve problems over the telephone on the spot · Convert sales opportunities in order to meet financial targets · Clarify and explain procedures an ...

  • Tabby

    Partner Support Specialist

    منذ 6 أيام


    Tabby Cairo, مصر

    Support Tabby partners and applicants over chat, email and phone calls and answer their queries · Champion and implement partner support policies and procedures that align with department and company objectives · Provide insights and feedback on partner queries to help us identif ...

  • SSC Egypt

    FLEXCUBE Support specialist

    منذ أسبوع


    SSC Egypt Cairo, مصر

    Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. · Provide support for application configuration and upgrades, and problem analysis and resol ...

  • Nagwa Egypt

    Student Support Specialist

    منذ 3 أيام


    Nagwa Egypt Cairo, مصر

    Responsibilty: · Troubleshooting and resolving IT issues in a timely manner. · Communicating with coworkers to diagnose problems. · Installing and configuring hardware and software. · Talking coworkers through the process of fixing technical issues. · Prioritizing your workload t ...

  • IBM Egypt

    Technical support specialist

    منذ 4 أيام


    IBM Egypt Cairo, مصر

    About the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...

  • Collars HR

    Technical Support Specialist

    منذ 5 أيام


    Collars HR Cairo, مصر

    Handle calls, e-mails, webchats, and other contacts within the service level agreement. · Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. · Diagnose, Tro ...

  • Alnafitha IT

    Technical Support Specialist

    منذ أسبوعين


    Alnafitha IT Cairo, مصر

    We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...

  • Tabex

    Technical Support Specialist

    منذ 3 أيام


    Tabex Cairo, مصر

    follows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...

  • Simera Cairo, Egypt

    Tech Support specialist

    منذ 5 أيام


    Simera Cairo, Egypt Cairo, مصر

    The Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...

  • RATP Dev Mobility Cairo, Egypt

    Application Support Specialist

    منذ 3 أيام


    RATP Dev Mobility Cairo, Egypt Cairo, مصر

    Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...

  • Maxab

    Tech Support Specialist

    منذ 4 أيام


    Maxab Cairo, مصر

    Job Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...

  • Concentrix Egypt

    Customer Support Specialist

    منذ 4 أيام


    Concentrix Egypt Cairo, مصر

    Participate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...