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Customer Support Specialist
منذ يومين
OTO Cairo, مصرHello from OTO, your passport to seamless shipping in the dynamic MENA landscape As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast netw ...
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Technical Support Specialist
منذ 20 ساعة
Motorola Solutions محافظة القاهرة, مصرCompany Overview · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in public s ...
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SSC Egypt Cairo, مصرPerform root-cause analysis for major incidents and document them thoroughly. · **Requirements**: · - 4-6 years experience in IT, with at least 4 years in banking IT. · - Bachelor's degree in Computer Science or similar. · - Very good command of written and spoken English languag ...
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Client of Keys HR & Recruitment LLC Cairo, مصرNous recrutons pour l'un de nos clients, un Ingénieur ERP Support Client confirmé. · Description de l'entreprise · Editeur de progiciels, notre client est depuis 50 ans le partenaire informatique privilégié des coopératives agricoles, des négoces agricoles et de l'agro-industri ...
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IT Support Specialist
منذ 4 أيام
Egypt Assistance Cairo, مصرJob Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...
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Psychological support specialist
منذ 3 أيام
Nuclear Power Plants Authority Cairo, مصرPsychological support specialist · Spend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency. · The administrative position of the state or the position equivalent to the lower job level if the applicant occ ...
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General Support Specialist
منذ 4 أيام
MARRIOTT International Cairo, مصرProviding support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, provi ...
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Application Support Specialist
منذ 4 أيام
RATP Dev Middle East & North Africa Cairo, مصرCOACH DRIVERS - BEDFORD · AM & PM SCHOOLSSCHOOL PRIVATE HIRE IN BETWEENORGANISATIONS PRIVATE HIRESKEEP COACH CLEAN INSIDE & OUT Always · CONTACT US NOW FOR MORE DETAILS & INDUCTION/TRAINING · ...
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Specialist Customer Support
منذ 5 أيام
SSC Egypt Cairo, مصرInteract with customers over the phone to understand their needs · Provide excellent customer service to achieve customer loyalty · Resolve problems over the telephone on the spot · Convert sales opportunities in order to meet financial targets · Clarify and explain procedures an ...
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Partner Support Specialist
منذ 6 أيام
Tabby Cairo, مصرSupport Tabby partners and applicants over chat, email and phone calls and answer their queries · Champion and implement partner support policies and procedures that align with department and company objectives · Provide insights and feedback on partner queries to help us identif ...
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FLEXCUBE Support specialist
منذ أسبوع
SSC Egypt Cairo, مصرProvide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. · Provide support for application configuration and upgrades, and problem analysis and resol ...
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Student Support Specialist
منذ 3 أيام
Nagwa Egypt Cairo, مصرResponsibilty: · Troubleshooting and resolving IT issues in a timely manner. · Communicating with coworkers to diagnose problems. · Installing and configuring hardware and software. · Talking coworkers through the process of fixing technical issues. · Prioritizing your workload t ...
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Technical support specialist
منذ 4 أيام
IBM Egypt Cairo, مصرAbout the Company · Our Client is a global leader in transportation and supply chain · Responsibilities · We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehou ...
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Technical Support Specialist
منذ 5 أيام
Collars HR Cairo, مصرHandle calls, e-mails, webchats, and other contacts within the service level agreement. · Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. · Diagnose, Tro ...
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Technical Support Specialist
منذ أسبوعين
Alnafitha IT Cairo, مصرWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. · We are currently searchin ...
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Technical Support Specialist
منذ 3 أيام
Tabex Cairo, مصرfollows up with the clients if there is a update with their request · if there is any problem they solve it · collaborate with operations to to explain errors and /or recommend modifications to computer programes · collaborate with other employees to reach the problem and solve i ...
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Tech Support specialist
منذ 5 أيام
Simera Cairo, Egypt Cairo, مصرThe Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...
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Application Support Specialist
منذ 3 أيام
RATP Dev Mobility Cairo, Egypt Cairo, مصرCompany application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. · Work with multiple teams (external / internal) for successful resolution of issues and incidents. · Delivering regular and customize ...
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Tech Support Specialist
منذ 4 أيام
Maxab Cairo, مصرJob Description · Receives all system issues from different stakeholders. · Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. · Investigates on reasons behind each issue, finds the root cause, and communi ...
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Customer Support Specialist
منذ 4 أيام
Concentrix Egypt Cairo, مصرParticipate in developing and updating customer service procedures and manuals of all types and their contact details, receiving and responding to their requests and inquiries effectively, efficiently and professionally, and coordinating with the relevant departments in this rega ...
Client Support specialist - Cairo, مصر - Rekrut by Talent 360 egypt
وصف
RIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS
- Missions :
laborer et actualiser les processus m tier et support de l entreprise ;
Formaliser les logigrammes de processus m tier et support ainsi que les mod les de donn es associ s (Enregistrements) au niveau de l intranet de l entreprise (Outil TDB) ;
tudier la convergence des processus cibles avec les outils informatique disposition ;
R aliser et maintenir les sp cifications fonctionnelles en vue d automatiser les processus m tier et support de l entreprise ;
tudier, mod liser et actualiser les diff rents indicateurs de pilotage internes et externes ;
Assurer le param trage ainsi que les d veloppements sp cifiques des besoins internes couverts par la suite Zoho One ;
Assurer les tests de recevabilit des param trages et d veloppements sp cifiques ;
laborer les supports de formation sur les processus et outils internes ;
Assurer la formation des quipes internes sur les processus et outils internes ;
R aliser une valuation p riodique du respect des processus en vigueur par les diff rentes quipes ;
Assurer la veille en continue sur les nouveaut s des outils progiciels internes et la suite Zoho One en particulier ;
Assurer l administration des solutions de gestion interne notamment la suite Zoho One.
Pour toute personne int ress e, pri re de nous adresser vos candidatures sur en pr cisant au niveau de lobjet de l mail loffre pour laquelle vous
#Hiring #Consultanttechnicofonctionnel #Consultant_Technico_Fonctionnel #IT #ZOHO #ERP
Profil
- Formation initiale : BAC+3/BAC+5 en IT
- Savoir- tre : Une personne
Curieuse/D brouillarde ;
Sait couter/analyser/concevoir ;
Organis
Param trer & Adapter un ERP ;
D velopper avec un langage de programmation ;
R diger de la documentation IT (Expressions de besoin, Logigrammes, Proc dures, Guides dutilisation, Guides de param trage, ).
- Formation initiale : BAC+3/BAC+5 en IT - Exp rience : Un de 3 ann es d\'exp rience, dont au moins une probante dans un poste quivalent - Savoir- tre : Une personne Curieuse/D brouillarde ; Sait couter/analyser/concevoir ; Organis - Savoir-faire : Une personne qui sait Param trer & Adapter un ERP ; D velopper avec un langage de programmation ; R diger de la documentation IT (Expressions de besoin, Logigrammes, Proc dures, Guides d\'utilisation, Guides de param trage, ).