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Uma atef

Uma atef

I have amazing social and communication skills.

الخدمات المعروضة: كتابة المحتوى , مؤلفو المحتوى

Cairo, القاهرة
ج.م100 / ساعة
معدل تقريبي


حول Uma atef:

I have been working Various jobs for the past  year in search of a career and I think I might have finally found it.






Project Coordinator at Future Group

June 2021–March 2021


Job Description:

-Manages localization projects from beginning to end, working closely with language specialists, localization engineers, product management and development, internal business partners and external vendors, and other departments.

-Develops project plans and workflows, managing time, budget, resources, and quality control.

-Analyzes location project risk, and defines mitigation actions of identified risks.

-Assigns, monitors, and measures project team members’ work.

-Manages the team’s compliance with standards, practices, and policies.

-Directs team’s deliveries to timelines and product quality, including responsiveness and professionalism towards both internal and external clients.

-Leads project/client/business partner meetings and conference calls, including project kick-off meetings, weekly and ad-hoc

-Establishes and maintains excellent relationships with contract translators and proofreaders globally

-Continually expands knowledge and education in localization trends and news

-Maintaining a healthy relationship with the clients through healthy communication 





Customer Services Representative at Concentrix

Oct 2020–Jan 2021


Job description:

-Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

-Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

-Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

-Maintain basic knowledge of client products and/or services

-Prepare complete and accurate work including appropriately notating accounts as required

-Participate in activities designed to improve customer satisfaction and business performance

-Offer additional products and/or services. Track, document and retrieve information in call tracking database


  • Ain Shams University (2016-2020)
  • I was a literature Student in the English Department, Faculty of Arts - GPA (3.5) C+
  • Al Farouk Islamic Language School
  •   Class of 2016

المحترفون الذين يقدمون خدمات مماثلة لتلك الخاصة بـ Uma atef

المحترفون الذين يقدمون خدمات كتابة المحتوى

المحترفون الذين يقدمون خدمات مؤلفو المحتوى

محترفون من قطاعات مختلفة بالقرب من Cairo, القاهرة

وظائف بالقرب من Cairo, القاهرة

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