- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
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Customer Service Head
تم العثور عليها في: DrJobEn QA A2 - منذ 4 أيام
EG BANK egypt Cairo, مصرResponsibilities: · Supervising day-to-day operations in the customer service department. · Responding to customer service issues in a timely manner. · Creating effective customer service procedures, policies, and standards. · Developing customer satisfaction goals and coordinati ...
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Customer Service Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
IGT Solutions egypt Cairo, مصرWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and pro ...
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Customer Service Assistant
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
Cairo Mobile Film Festival Cairo, مصرMaintaining a positive, empathetic, and professional attitude toward customers at all times. · Knowing our products inside and out so that you can answer questions. · Ensure customer satisfaction and provide professional customer support. · Keeping records of customer interaction ...
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Customer Service Advisor
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
Concentrix Cairo, مصرResponsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our ...
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Customer service officer
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
Max Muscle Egypt Cairo, مصرIdentify and assess customers' needs- · Provide accurate, valid and complete information- · Handle customer complaints, provide solutions, follow up to ensure resolution- · Keep records of customer interactions, process customer accounts and file documents- · Follow communication ...
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Customer Service Coordinator
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
Misr Elkheir Foundation Cairo, مصرJob Description · Meet and greet walk-in all Customers (beneficiaries or donors). · Acquainting the clients with service offered by the foundation. · Updating the clients with the foundation of new services and campaigns. · Respond to all donor's queries in a safe, timely profess ...
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Arabic Customer Service
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
NAOS Solutions egypt Cairo, مصرResponsibilities: · Memorizing the prices and features of each offer. · Confirming customers' language preferences as you assist them. · Addressing queries, complaints, and recommendations furnished by customers. · Redirecting customers to the pertinent department, if needed. · D ...
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Customer Service Advisor
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
Sutherland Egypt Cairo, مصرResponsibilities: · Greeting customers and directing them to available mechanics. · Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. · Using your knowledge of our products and services to sell or provide in-depth information ab ...
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Customer Service Representative
تم العثور عليها في: DrJobEN AE A2 - منذ يوم
Majorel Egypt Mea Cairo, مصرThe Bakery Checker/Loader is an entry level position within our distribution department at our bakeries. · They are responsible for the front line distribution operations that perform various duties including moving stacks of product, using pick to light programs or voice activa ...
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Customer Service Representative
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
teleperformance Cairo, مصرCustomer Service Representative · Looking forward for a career while feeling anxious about customer care opportunities? · Well, Teleperformance actually got your back Pal. · We are hiring immediately customer care representative with salaries up to 10.4k and KPIs in Euro equivale ...
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Customer Service Assistant
تم العثور عليها في: beBee S2 EG - منذ 5 أيام
Al Futtaim Private Company LLC Cairo, مصرJob Requisition ID: 160260 · Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automoti ...
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Customer Service Executive
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
Concentrix Egypt Cairo, مصرGreet customers in a courteous, friendly, and professional manner using agreed upon procedures · Maintain basic knowledge of client products and/or services · Prepare complete and accurate work including appropriately notating accounts as required · Participate in activities desi ...
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Customer service officer
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
مكتبات ABC Cairo, مصرResolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. · Answering questions or inquiries that the customer needs to know. · Providing high-quality service that meets all customer needs and enhances their level o ...
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Customer Service Officer
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
SSC Egypt Mea Cairo, مصرResponsibilities: · • Interact with customers over the phone to understand their banking needs · • Provide excellent customer service to achieve customer loyalty · • Resolve problems over the telephone on the spot · • Convert sales opportunities in order to meet financial targets ...
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Customer service employees
تم العثور عليها في: DrJobEN AE A2 - منذ 4 أيام
ألبا فارما Cairo, مصرOpen Position: Manager, HRBP (MNC Company) · An MNC company in Malaysia is looking for Manager, HRBP to join the team and be based in the Kuala Lumpur You will be responsible in the full spectrum of HR function, develop, enact, and monitor Human Resources initiatives and drive pr ...
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Customer Service Executive
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
IGT Solutions egypt Cairo, مصرExcellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language · Previous work experience in an international airline environment / operation is a valuable advantage. · Previous experience in working with a booking system such as Amadeus, Galileo, Sabre ...
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Customer Service Supervisor
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
Ramtrade Cairo, مصرJob Description · Review the Delta program to see any new orders. · Coordination with the financial department to review clients' accounts and approve orders. · Recording orders on SAP with the accuracy and required data · Coordination with sales team and the customer to solve an ...
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Customer Service Supervisor
تم العثور عليها في: DrJobEn EG S2 - منذ يومين
German University in Cairo Cairo, مصرSupervising the Customer Service staff on their daily responsibilities. · Following up on received complaints & corresponding to sender. · Ensures adherence to GUC policies & values through monitoring and coaching staff. · Communicating with other departments to facilitate proble ...
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Customer Service Supervisor
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
GUC Egypt Cairo, مصرSupervising the Customer Service staff on their daily responsibilities. · • Following up on received complaints & corresponding to sender. · • Ensures adherence to GUC policies & values through monitoring and coaching staff. · • Communicating with other departments to facilitate ...
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Customer Service Manager
تم العثور عليها في: DrJobEn EG S2 - منذ ساعة
Orange Business Services Egypt Cairo, مصرResponsibilities: · You ensure the management of the quality of service of the customer's solutions and provide the deliverables defined contractually (dashboard, Operational Guide, etc.). · You assess the risks in order to anticipate them and set up action plans to improve the q ...