- Supervising the Customer Service staff on their daily responsibilities.
- Following up on received complaints & corresponding to sender.
- Ensures adherence to GUC policies & values through monitoring and coaching staff.
- Communicating with other departments to facilitate problem solving.
- Providing staff with updated received information & answer their inquiries.
- Monitoring calls queue and take calls in times of high call volume
- Assisting and replacing Customer Service Manager during absence.
- Preparing reports when needed.
- Excellent interpersonal & communication skills with the ability to communicate clearly and effectively.
- Respectable, professional, courteous, helpful, patient and good listener.
- Ability to multi-task under pressure & meet deadlines in timely manner.
- Knowledgeable, reliable & demonstrates a high level of integrity
- Details oriented with excellent organizational skills and accuracy.
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Supervisor Airport Services
منذ يومين
The Emirates Group محافظة القاهرة, مصرJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agenc ...
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Service Supervisor I
منذ 3 أيام
Halliburton Egypt Cairo, مصرResponsibilty: · Using various strategies and tools to provide effective solutions to customers' concerns. · Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. · Promptly following up on service requests and providing c ...
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Food Services Supervisor
منذ أسبوع
Marriott Cairo, مصر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Ensure staff is work ...
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Food Services Supervisor
منذ يومين
Marriott Cairo, مصر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Ensure staff is worki ...
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Service Supervisor I
منذ 3 أيام
Halliburton Egypt Cairo, مصرResponsibilty: · Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. · Strategizing and monitoring the daily activities of customer service operations. · Assisting customer service staff with duties where requi ...
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Customer Service Supervisor
منذ 3 أيام
GUC Egypt Cairo, مصرSupervising the Customer Service staff on their daily responsibilities. · • Following up on received complaints & corresponding to sender. · • Ensures adherence to GUC policies & values through monitoring and coaching staff. · • Communicating with other departments to facilitate ...
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Food Services Supervisor
منذ 3 أيام
Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Cairo, مصرRecruiting, training, and managing food service employees. · Scheduling employee work hours to ensure that all shifts are adequately covered. · Completing payroll and maintaining employment records. · Ensuring that customers are served quality food in a timely manner. · Regularly ...
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General Services Supervisor
منذ يوم
RATP Dev Mobility Cairo, Egypt Cairo, مصرResponsible for all travel logistics including but not limited to: Meet and assist, Hotel Reservation, Flight reservations. · Movement of the head office cars. · Expats and head office monthly cars inspections. · Handling the Expat Cars, and drivers. · Handling Stationery and cat ...
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Customer Service Supervisor
منذ 4 أيام
Ramtrade Cairo, مصرJob Description · Review the Delta program to see any new orders. · Coordination with the financial department to review clients' accounts and approve orders. · Recording orders on SAP with the accuracy and required data · Coordination with sales team and the customer to solve an ...
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Room Service Manager Supervisor
منذ 5 أيام
Hilton Cairo, مصرRegistered Nurse - Oncology RNs - Up to $28,300 Bonus Incentives (need your OCN cert for the additional $7500) · Florida Fort Myers · Hospital RN Specialties Needed - Registered Nurse RN - Both shifts available unless noted · Med Surg · ICU - Intensive Care Unit · PCU · OR & C ...
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Supervisor Facilities Operation Services
منذ 6 أيام
orange egypt Cairo, مصر· ***Amazing opportunity to be a part of an exciting technology company revolutionizing their industry with advanced ground-breaking technology*** · TekRecruiter has been asked to recruit a strong Salesforce Developer who is willing to learn or already has Salesforce Commerce Cl ...
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Supervisor Facilities Operation Services
منذ 6 أيام
orange egypt Cairo, مصرPlanning, Organizing, and Budgeting · Developing, implementing, and managing the Operation & Maintenance, and cleaning services for the portfolio to support the Orange Egypt business plan including but not limited to the core environment of transmission room, data rooms, paper, b ...
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General Services Supervisor
منذ 5 أيام
Ghabbour Auto Giza, مصرJob Description · Management of Admin Services · Receive invoices from external service providers. · Ensure that all statutory and Company regulations and policies relating to hygiene, safety and fire are enforced and maintained to his site. · Ensure that the on-site security sy ...
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Boiler Supervisor
منذ يومين
Hilton Cairo, مصرA Boiler Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. · **What will I be doing?** · As a Boiler Supervisor, you a ...
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Automotive services branch supervisor
منذ 5 أيام
Smartverse Egypt Nasr City, مصر· Who are WebBeds? · WebBeds is the fastest growing and most significant accommodation supplier to the travel We are a global company offering ground services (hotels, transfers, tours, activities) to travel Our products help our partners and customers to create amazing Travel ...
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Talent Acquisition Supervisor
منذ 4 أيام
DisasterCare Cairo, مصرJob Title: HR Supervisor · Location: Remote · Company: Disaster Care · **Job Description**: · Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to · supporting communities across London. At Disaster Care Capital, we are committed to ...
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Big Data Support Tech Lead
منذ يومين
Vodafone Cairo, مصر**What you'll do**: · **Role purpose**: to work on big data engineering pipelines, E2E solutions development, and system upgrades · **Key accountabilities and decision ownership**: · - Technical lead to the production services and providing the best customer experience in accorda ...
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Restaurant General Manager
منذ يومين
Talent Pal Cairo, مصرFour Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done. · In line with our plans for future growth, we have faith in our staff levels in keeping with our excepti ...
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Housekeeping - Order Taker - Waldorf Astoria
منذ 5 أيام
Hilton Cairo, مصرHousekeeping - Order Taker - Waldorf Astoria Heliopolis · As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. · * ...
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Channel Team Lead, Business Coach
منذ يومين
Souq for E-Commerce LLC Cairo, مصرExperience managing teams · - Experience with planning, performance metrics, and process improvement · At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads ...
Customer Service Supervisor - Cairo, مصر - German University in Cairo
وصف
Skills And Abilities Needed