- Order dispatching and segregation
- Follow up with drivers and shoppers through the order lifecycle
- Follow up orders of all level (Waiting for shopping, shopping, start checkout,).
- Follow up orders General problems (technical, )
- Follow up on payment problems (credit line)
- Communicate with the agent through ( liveperson,Telegram,) channels
- Dynamic transfer of supply to meet business needs
- Redirect issues to related departments
- 1-3 years of Experience in customer service and call center
- Bachelor's Degree in relevant field
- good MS Office Skills
- Time Management
- Communication skills
- Stress Management skills
- Patience, good listening
- Constant ability to learn
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Supervisor Airport Services
منذ 5 أيام
The Emirates Group محافظة القاهرة, مصرJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agenc ...
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Cargo Officer
منذ يومين
The Emirates Group محافظة القاهرة, مصرJob Purpose: Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo proced ...
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Service Advisor
منذ أسبوع
Bavarian Auto Group Cairo, مصرResponsible for workshop working capacity and parts turnover. - Establish the customers' needs after receiving and welcoming them. - Provide labor cost estimates, if necessary in conjunction with diagnosis section - Convey requirements clearly to the workshop by preparing work or ...
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Retail Sales Agents
منذ أسبوع
Etisalat Misr Cairo, مصرA vacancy for Sales Agents in retail shops (Nasr City) · Caliber age to be between 22 to 27 years old. - Sales oriented. - Telecommunication back ground will add points. - Good in English. - Good appearance. - Self-confidence. - Good Computer skills. · Etisalat is a leading inter ...
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Area Business Manager North East Africa
منذ 5 أيام
Talent Pal Cairo, مصر**We are IMETA** · ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) North East & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA). · IMETA is home to more tha ...
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Telesales Executive
منذ أسبوع
Dubizzle MENA Cairo, مصرdubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower smal ...
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Logistics Coordinator
منذ 3 أيام
Johnson & Johnson Cairo, مصرCaring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Jo ...
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Sr Manager, Network Operation Center
منذ 4 أيام
Orange Egypt Gîza, مصر**Duties and Responsibilities** · - ** **Ensures that standardized methods and procedures are used to manage all Changes effectively and quickly · - Coordinate and manage the various change committees (Standards and urgencies), analyses the requests, considering risks, unavailabi ...
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Customer Care Rep
منذ 4 أيام
NCR Gîza, مصرAbout NCR · NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the U ...
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Capiter Cairo, مصرJob Description · Accountable for orders Fulfillment. · Responsible for Assigning the delivery agents on the orders run sheet. · Responsible for Handling the delivery agents through the delivery process. · Monitoring the delivery agents performance. · Checking on ground the perfo ...
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Dir-Food Beverage
منذ أسبوع
Marriott Hotels Egypt Cairo, مصرBlackridge Group recrute pour l un de ses clients historiques un Funds Services Senior Officer · DESCRIPTION DE POSTE : · Vous aurez lenti re responsabilit dun compte client et, ce titre, vous serez le principal agent de liaison et le point de contact pour toutes les questions r ...
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Account Advisor II
منذ أسبوع
TALABAT Cairo, مصرHandle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and canceled orders, agent's demeanor (LOB centers), escalation, vouchers, offers, and technical issues. · Handle complaint cases related to vendors such as ...
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Groups Executive
منذ أسبوع
Hilton hotel Egypt Cairo, مصرResponsibilities: · • Adhere to the events and group yield policy in order to maximize revenue · • Work with the Sales and Events Teams to maximise corporate and group rates · • Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation ...
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Junior Sales Engineer
منذ أسبوع
Top Business Cairo, Egypt Cairo, مصرDevelop and strengthen relationships with local EPCIs, Oil & Gas Companies, and local stakeholders. · Promote Company products and make sure every line pipe tender issued in Egypt is on the radar. · Ensure sustainable millregistration among vendors lists for all targeted customer ...
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Stock Keeper
منذ أسبوع
Azadea Foundation Cairo, مصر دوام كاملJob Summary · Report any suspected theft or loss prevention issue to the Loss Prevention department · Maintain knowledge of new sales policies, promotions, new items, and other specific issues as needed · Receive merchandise and count it physically and electronically in order to ...
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Senior Logistics Specialist
منذ 5 أيام
T&D Design Cairo, مصرJob Description · 1- Shipping & clearing: · Keep updated reference with orders end of production dates to start shipping planning and procedures. · Handle containers stuffing based on simulation, to ensure well utilizing containers space to minimize cost as much as possible. · De ...
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Assistant Reservations Manager
منذ أسبوعين
IHG Hotels & Resorts Cairo, مصرEnsure that all correspondence and reservations are recorded and entered into Opera accurately and promptly and that all reservations are made in line with current rates in order to achieve optimum average rate and yield. · Ensure the Hotel is actively securing the best possible ...
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Real Time Management Specialist
منذ أسبوع
Future Group Egypt Cairo, مصرMonitoring contact volumes, AHT and Service Level against plan, and report issues to Operations where appropriate. · Responsible for sending hourly reports to measure the agents attendance per shift and queue call productivity (Offered, Answered, AHT, ASA. etc.) and take the need ...
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Quality Claims Coordinator
منذ أسبوع
Eaton egypt Cairo, مصرMaintain and optimize customer claim resolution time by involving stakeholders at the supply and demand site. · Act as owner of the claim trackers and reports quality and claim dashboard on monthly basis. · Register, review and manage customer claims of Eaton products and systems ...
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Senior Logistics Specialist
منذ 6 أيام
Azadea Foundation Cairo, مصر دوام كاملJob Summary · The Senior Logistics Specialist is responsible for providing , monitoring and analyzing Logistics services in order to support effective provision of high quality Logistics services , in terms of lead me and cost and assists the Logistics Manager in all tasks.Key Ac ...