Mahmoud Elmesallamy

With more than 4 years of professional experience in SAP consulting, with multinational firms for more than one
industry.
Extensive experience in various SAP Modules like Sales and Distibution, Sales Cloud, Service Cloud, Field Service Management, and Marketing Cloud.
Post Graduate Diploma in SAP Cloud Solutions from SAP Training and Development Institute

Customizing and configuration of various areas of IMG activities including various Sales Cycles like (Sales from Stock, Make to Order, Third Party, Van Sales … etc.), Pricing, Availability Check, Transportation Management, Product Allocation, Schedule Agreement & Contract Management, Cross Company Sales, Consignment Cycle, Advanced Return Management, and S/4HANA Credit Management.

Scoping and Finetuning of various areas of C4C System including Sales and Service (Customer & Employee Support) process.

Help business development team coordinate projects and pursue leads with successful SAP strategies.

Demonstrate system feature as preparation for requirement gathering sessions.

Prepared guidelines of best practices for customer team members to follow.

Analyzed user needs and workflow to create easy-to-use interfaces.

Build fit gab analysis and fit to standard doc.

Informed decision-makers through documentation of project specifications, activities, and status.

Wrote functional specifications for enhancing existing programs and developing new versions.

Maintained compliance with program specifications by collaborating with developers.

Facilitated flow of communication and requirements as proactive conduit between users and software
development team.

Conduct training sessions UAT, FIT, and prepare training manuals with SAP Enable Now tool.

Live Support and incident handling

SAP Training and Development Institute, Dubai(UAE)
Title: SAP Cloud Solutions
Degree: Diploma in SAP Solutions
January 2019 - April 2019
Zagazig University, Zagazig (Egypt)
Title: Computing and Informatics
Degree: Bachelor-in Information Technology
Juli 2011 - August 2016