وظائف
>
Cairo

    Real Time Management Specialist - Cairo, مصر - Future Group Egypt

    Future Group Egypt
    Future Group Egypt Cairo, مصر

    تم العثور عليها في: DrJobEn EG S2 - منذ يومين

    Default job background
    وصف
    • Monitoring contact volumes, AHT and Service Level against plan, and report issues to Operations where appropriate.
    • Responsible for sending hourly reports to measure the agents attendance per shift and queue call productivity (Offered, Answered, AHT, ASA. etc.) and take the needed action accordingly when it comes to achieve and answering rate.
    • Managing all on-the-day requests for advisor off phone activities, taking both individual queues and the plan into account.
    • Coordinates appropriate staffing allocation and availability of staff in order to achieve service level objectives and maintain required productivity.
    • Schedule design creation and maintenance of a best fit, dynamic schedule considering all skill-sets and demographical restrictions.
    • Applying special events to schedule.
    • Re-forecasting and re-optimizing where appropriate (Short-Term), to ensure that the plan is always accurate.
    • Proactive communication with Supervisors / Team Leaders regarding any upcoming issues or changes.
    • Maintaining a top-level view of adherence - challenge any adherence issues with Team Leaders. Ensure an ongoing intra-day adherence score Targets.
    • Runs and analyzes reports through related applications in-order to recommend beneficial adjustments in the staffing and productivity
    • Ensures that all reports originating from the department are accurate and reliable.
  • Chefaa Egypt

    Talent Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    Chefaa Egypt Cairo, مصر

    Participate in the entire talent acquisition process from start to end, effective onboarding and induction program · Implement talent management strategies, programs, and initiatives to attract, develop, and retain top talent · Collaborate with key stakeholders to identify and ad ...

  • MaxAB egypt

    Project Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    MaxAB egypt Cairo, مصر

    Responsibilty: · Create project schedules. · Maintain project budgets. · Schedule meetings. · Record important decisions made in meetings. · Prepare progress reports. · Create progress presentations for senior management. · Ensure that team members meet deadlines. · ...

  • Deloitte Egypt

    Offer Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    Deloitte Egypt Cairo, مصر

    Offer Letter and Employment Contract Management: · Assist in drafting, reviewing and extending offer letters and employment contracts for new hires. · Work with the senior team members to maintain offer letter and employment contract templates. · Compliance and Documentation: · S ...

  • UN Women egypt

    Regional Programme Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 18 ساعة

    UN Women egypt Cairo, مصر

    r Responsibilities: · Achieving business goals and revenue targets. · Overseeing daily operations, managing budgets, and setting performance objectives. · Recruiting, training, and supporting general managers as well as conducting regular performance appraisals. · Developing and ...

  • Atos

    Managed Client Device Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 3 أيام

    Atos Cairo, مصر

    Radiologic Technologist (X-Ray) - $28+ Per Hour · Atlanta, Georgia · Provide mobile X Ray and EKG (if applicable) service to nursing homes, health care facilities, and other miscellaneous facilities. · Compensation and Benefits · - $28+ Per Hour · - Full benefits package · - Bas ...

  • Atos

    IT Asset Management Process Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 3 أيام

    Atos Cairo, مصر

    ISO Standards and COBIT: · Demonstrate awareness and adherence to ISO standards, particularly ISO19770, and possess knowledge of COBIT principles to enhance IT governance. · ITIL Foundation V4: · Apply ITIL Foundation V4 principles to optimize IT service management, aligning asse ...

  • vodafone egypt

    Service Management Specialist VOIS

    تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام

    vodafone egypt Cairo, مصر

    Conduct monthly governance meetings with suppliers · • Escalation management related to suppliers and performance · • Act as conduit for communication between internal teams and suppliers · Performance Management: · • Performance reporting review to assure supplier service perfor ...

  • HITS Technologies

    PMO Project Management Officer Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    HITS Technologies Cairo, مصر

    Job Description · General duties and responsibilities: · Handling Small, Medium and Large projects as specified in project's categorization criteria. · Handling multiple and concurrent projects at the same time. · Maintaining Project results through adhering to project management ...

  • vodafone

    HR Vendor Management Senior Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    vodafone Cairo, مصر

    Responsible for Egypt contractors / outsource monthly payroll transactions · To act as Primary contact between operations and vendors · Responsible for monthly data validation for all contractor's data in alignment with Vodafone Egypt suppliers · Confirming & Receiving monthly bi ...

  • Grinta

    Senior OD Performance Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 19 ساعة

    Grinta Cairo, مصر

    Collaborate with department heads and managers to define clear performance objectives and key performance indicators (KPIs). · Facilitate the development of individual and team performance goals aligned with organizational goals. · Design and implement effective performance appra ...

  • Future Group

    Performance Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ يوم

    Future Group Giza, مصر

    Job Description · The Performance Management Specialist is responsible for the administration, organization, and coordination of performance management programs to ensure employee understanding of performance measures, job expectations, clarity of goals, objectives and performanc ...

  • Legrand

    Order Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 6 أيام

    Legrand Giza, مصر

    Job Description · Responsible for receiving, reviewing and follow up orders received from customers for local and import and contact with customers · Job Requirements · Bachelor's degree in Business administration. · Excellent command in English · French speaker is a plus · Fully ...

  • Islamic Development Bank

    Project Financial Management Specialist RH-Cairo

    تم العثور عليها في: beBee S2 EG - منذ 5 أيام

    Islamic Development Bank Cairo, مصر

    · Job Description · Description · –> · Assist in ensuring integrity of the Bank's operations transactions through developing policies, guidelines, procedures and tools, as well as to provide support to ensure and enhance adequacy of financial management systems of Bank's operati ...

  • LxT

    Crowdsourcing and Vendor Management Specialist

    تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام

    LxT Giza, مصر

    Responsibilities: · Execute the strategy of having LXT's crowdsourcing platform · Set and collect design requirements of LXT crowdsourcing database and follow up on its development · Manage LXT's crowdsourcing database · Onboard and manage global sourcing vendors in all regions/t ...

  • Rotana Hotel Egypt

    Learning Development Officer

    تم العثور عليها في: DrJobEN AE A2 - منذ 6 أيام

    Rotana Hotel Egypt Cairo, مصر

    Responsibilities · Create and execute learning strategies and programs · Evaluate individual and organizational development needs · Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) · Design and deliver e-learning courses, workshops an ...

  • Deal Egypt

    EN - Reception Agent

    تم العثور عليها في: DrJobEN AE A2 - منذ 6 أيام

    Deal Egypt Cairo, مصر

    Position Summary · This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions, coordination between warehouse and transportation, communicating to customer. · Responsibilities · ...

  • Baker Hughes Egypt

    Artificial Lift Systems

    تم العثور عليها في: DrJobEN AE A2 - منذ 19 ساعة

    Baker Hughes Egypt Cairo, مصر

    Based in Orpington, Kent our client, a highly reputable and well-established firm of accountants is looking for an Accounts Manager to join their team. This highly successful accountancy practice acts for wide ranging clients, across varied industries providing services including ...

  • Nestle egypt

    Process Automation Specialist

    تم العثور عليها في: DrJobEn QA A2 - منذ 19 ساعة

    Nestle egypt Cairo, مصر

    Responsiblity: · Performing quality assurance on existing manufacturing processes. · Identifying areas that need process control optimization. · Evaluating the efficiency of manufacturing technologies, instruments, equipment, and tools. · Driving process control innovation in col ...

  • NAOS Solutions egypt

    General Accountant

    تم العثور عليها في: DrJobEN AE A2 - منذ 6 أيام

    NAOS Solutions egypt Cairo, مصر

    We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...

  • Deloitte Egypt

    Audit Assurance Egypt Resources Center

    تم العثور عليها في: DrJobEn EG S2 - منذ يوم

    Deloitte Egypt Cairo, مصر

    Takes responsibility for understanding key statistics and industry matters about entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation. · Understands ...