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    Service Management Specialist VOIS - Cairo, مصر - vodafone egypt

    vodafone egypt
    vodafone egypt Cairo, مصر

    منذ 4 أيام

    Vodafone Egypt background
    وصف
    Conduct monthly governance meetings with suppliers


    • Escalation management related to suppliers and performance
    • Act as conduit for communication between internal teams and suppliers

    Performance Management:

    • Performance reporting review to assure supplier service performance
    • Issue identification and reporting driving supplier performance through remediation back to expected performance levels
    • Identify and adapt as necessary KPIs for Services mapped against Service and Service Levels

    Contract Management:

    • Working closely with VPC and Internal Teams to assure the contracts meets business requirements and / or contract changes
    Financial Management


    • Assure Supplier POs are raised.
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