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    Customer Lifecycle Manager - Cairo, مصر - SSC Egypt Mea

    SSC Egypt Mea
    SSC Egypt Mea Cairo, مصر

    منذ يومين

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    وصف


    Responsibilities:




    • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
    • Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
    • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
    • Obsess over Microsoft's customers and prospects to deliver a world-class customer engagement experience
    • Secure customer wins for

    Microsoft Cloud:
    Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers


    • Position competitive offerings and solutions in the context of customer needs and experiences
    • Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft's technologies
    • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
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