- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
- Performing product tests, evaluating after-sales and support services, and facilitating improvements.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.
- Keeping informed of industry trends and new CRM technologies.
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Product Specialist
منذ أسبوع
Johnson & Johnson Cairo, مصرJanssen Egypt is recruiting for a **Product Specialist - Neuroscience **to be located in **Cairo, Egypt **. · **Summary of the job**: · The main task of a Product Specialist (PS) in Janssen is to represent Janssen in front of Healthcare professionals, making sure Janssen products ...
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Fleet Coordinator
منذ أسبوع
Tagaddod Cairo, مصرWe are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability. · Responsibilities include: · - Support collection/fleet team in day to day operations · - Receive and dispatch pickup requests from sa ...
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Billing Manager
منذ 3 أيام
Pixelogic Media Partners, LLC Cairo, مصرPixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality ...
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Senior Manager
منذ أسبوع
Zenith Cairo, مصرCompany Description · We are the ROI Agency. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients' businesses. Zenith is part of Publicis Media, one of four solution hubs within Publicis Groupe, and has ...
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Specialist Service Operations
منذ 3 أيام
SITA Switzerland Sarl Cairo, مصرOverview: · **_ WELCOME TO SITA_** · **Ready to redefine air travel? The journey starts here, with you at SITA.** · **_ · ABOUT THE ROLE & TEAM:_** · To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operation ...
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Partner Connection Manager
منذ 6 أيام
SSC Egypt Cairo, مصرSecure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners · Constantly research and educate self with the newest developments in cloud capabilities and pricin ...
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Partner Connection Manager
منذ أسبوع
SSC Egypt Mea Cairo, مصرResponsibilities: · • Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners · • Constantly research and educate self with the newest developments in cloud ...
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Logistics ManagerKSA
منذ 5 أيام
Gama Construction Cairo, Egypt Cairo, مصرResponsible for all aspects of the logistics supply chain, stores management, development and optimization of site logistics solutions to meet the needs of the project. · 2- Manage the movement of people, goods and equipment at the construction site and control site facilities ma ...
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Named Account Manager
منذ 4 أيام
Fortinet Cairo, مصرLearn and demonstrate a fundamental understanding of Fortinet's technology in order to articulate our value proposition to decision-makers. · Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers ...
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Advertisement Monetization Manager
منذ يومين
SSC Egypt Mea Cairo, مصر· • Develop the Ad Monetization strategy portfolio of Apps and be responsible for its execution. · • Influence other Cross-Functional leaders regarding Ad Monetization, reinforcing its positive impact on the business. · • Lead a team of Ad Monetization specialists. · • Develop a ...
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Advertisement Monetization Manager
منذ يومين
SSC Egypt Mea Cairo, مصرResponsibilities: · • Develop the Ad Monetization strategy portfolio of Apps and be responsible for its execution. · • Influence other Cross-Functional leaders regarding Ad Monetization, reinforcing its positive impact on the business. · • Lead a team of Ad Monetization specialis ...
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Customer Lifecycle Manager
منذ 5 أيام
SSC Egypt Mea Cairo, مصرResponsibilities: · • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship · • Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales ...
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Merchandising Specialist
منذ أسبوع
Tabby Cairo, مصرWe are looking for an enthusiastic bright individual to join the team at Tabby to assist with the online merchandising of the full range of products across Tabby marketplace · The Merchandising Specialist will play a significant role in driving sales and conversion, by creating a ...
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Brand Specialist
منذ يوم
Amazon Cairo, مصر· Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. · Key job responsibilities · AVS will support Vendor growth, focusing on: · • Increasing th ...
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Web Development Project Manager Egypt
منذ 4 أيام
Petra Mechatronics Cairo, مصرVeritas Careers are recruiting for an Established Dealer Group who have a requirement for a Sales Executive to join their busy dealership. · Requirements · Experience of car sales is essential as well as a genuine desire to provide a first class customer experience Our client is ...
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Engineering Manager
منذ 6 أيام
Canonical Cairo, مصرJob Overview · We are in search of a creative and professional Film and Video Editor to join our video editing team. You will be responsible for editing photos and producing videos from raw footages for external and internal purposes. · You will be required to assemble and edit ...
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Modality Sales Specialist CT/DXR
منذ 3 أيام
Philips Cairo, مصر دوام كاملJob Title · Modality Sales Specialist CT/DXRJob Description · Promote the CT\DXR portfolio in Egypt. The Modality Sales Specialist supports account managers and distributors in the area of acquisition and consultative selling while developing and optimizing the customer relations ...
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Full-Time Recruiter Position Available
منذ 3 أيام
Insharo Consulting Cairo, مصر دوام كاملWe are excited to offer a full-time, in-office position for a dynamic Recruiter at our Cairo office. · This role is pivotal in enhancing our talent acquisition efforts by identifying and engaging top candidates for our open positions. · The Recruiter will focus on proactive sourc ...
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LV Products Specialist
منذ 5 أيام
Energy Jobline Cairo, مصرLV Products Specialist · Maximize market exploitation for LV Products "power & control" portfolio including a wide range of products such as Soft Starters, Contactors, Intelligent Relays, Motor Circuit Breakers · Pre-sales support of LV products portfolio for all sales channels ...
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Johnson & Johnson Egypt Cairo, مصرA-Pricing Duties & Responsibilities · Strategic and operational pricing: · The senior pricing and tender Planning Specialist will work internally with different functions to support in setting the pricing strategy at level of list and net prices for Janssen in line brands and ne ...