- The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
- One or more years' experience in related positions.
- Familiarity with Microsoft Windows, Microsoft Outlook, and Internet Explorer
- Excellent typing skills
- Excellent English/Arabic language skills
- Ability to communicate correctly and clearly with both internal and external customers
- Excellent documentation skills
- Good comprehension skills-- ability to clearly understand and state the issues customers present
- Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
- Excellent customer service skills
- Ability to empathize with and prioritize customer needs
- Demonstrable conflict resolution and negotiating skills
- Ability to determine customer needs and provide appropriate solutions
- Effective problem solving skills
- Strong time management skills
- Action oriented and self-disciplined
- Adaptable/Open to change
- Excellent Teamwork
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Support Renewal Advisor
منذ 4 أيام
myGwork Cairo, مصرThe Support Renewal Advisor will be responsible for ensuring the timely renewal of Oracle Support Service Contracts for existing small, medium-sized and large customers and handling any resulting queries that the customers may have about their contracts. · Customer Assistance (CA ...
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Customer Support Advisor
منذ يومين
Etisalat Misr Cairo, مصرJob Description · We are looking for Excellent up to Fluent English graduates for Multi Skill account to Deal directly with customers, Respond promptly to customer inquiries, Handle and resolve customer complaints. · Job Requirements · Excellent up to Fluent English graduates · G ...
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Customer Support Advisor
منذ يومين
3D Diagnostix Cairo, مصرResponsibilities: · Answer inbound calls and manage workflow between departments · Answer clients inquiries and help them use the company's services · Make outbound calls with clients to follow up on service delivery · Overlook production processes and services provided by the co ...
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Customer Support Advisor Tech
منذ 6 ساعات
Concentrix + Webhelp Cairo, مصرResponsibilty: · Providing assistance in developing and implementing program reviews. · Advising and sharing your expertise with Technicians. · Defining and developing applications for technical designs. · Coordinating technical activities. · Supporting team members in their prog ...
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Technical Support Advisor French Speaker
منذ 6 ساعات
Concentrix Egypt Cairo, مصرAs a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play ...
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Technical Support Advisor English Speaker
منذ 6 ساعات
Concentrix Egypt Cairo, مصرProvide prompt and accurate technical support to customers via phone, email, and chat. · Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products · Research and identify ...
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Customer Service Technical Support Advisor
منذ 3 أيام
Concentrix egypt Cairo, مصرResponsiblity: · Promptly responding to customer queries via email, live chat, video, phone, and social media channels. · Immediately escalating serious complaints or issues that you are not equipped to deal with. · Liaising with colleagues or managers to find the best solutions ...
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Technical Support Advisor English Speaker
منذ 6 ساعات
Concentrix Egypt Cairo, مصرProvide prompt and accurate technical support to customers via phone, email, and chat. · Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products · Research and identify ...
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Indirect Tax Specialist
منذ يوم
GE Gas Power Cairo, مصر**Job Description Summary**: GE Gas Power · Welcome to tomorrow's energy—today · Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leve ...
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Customer Success Manager- Investment
منذ يومين
LSEG (London Stock Exchange Group) Cairo, مصرJob Description · A customer success manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow so ...
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Travel Advisor
منذ يومين
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Travel Advisor** · Job Responsibilities: · - Provide superior customer service by assisting cl ...
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Travel Advisor
منذ 5 ساعات
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Travel Advisor** · Job Responsibilities: · - Provide superior customer service by assisting cl ...
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Technical Support Advisor
منذ 6 ساعات
Concentrix Egypt October City(th), مصرFluency in Spanish is a must B2/C1 · - Egyptians and foreigners are welcome to apply. · - Flexible with rotational shifts. · Paid training · Attractive Salary · medical and social insurance · The opportunity to shine and grow your career with clear paths for development after 6 m ...
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Regulatory Affairs Associate Manager
منذ 6 ساعات
vendors egypt Cairo, مصرJOB: PARTS ADVISOR · LOCATION: HIGH WYCOMBE, HP11 · SALARY: Up to 25,000 depending on skills and experience + Bonus OTE 30,000 + Benefits · MON-FRI 08:30-17:30, SAT ROTA 08:30-13:00 · BRAND NEW SITE OPENING · Our client is a successful, privately owned business that has grown sig ...
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CNX-Academy Instructor
منذ يومين
Concentrix Egypt Cairo, مصرPrepare and present training materials through classroom or virtual learning, hands on demonstrations, handouts and supporting activities · - Accountable for achieving individual training performance metrics and using the training monitoring tools · - Ensure effective, consisten ...
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Medical Representative
منذ 6 ساعات
Abbott Egypt Cairo, مصرAutomotive Service Manager · Fast Growing Volvo Dealership in the DFW area is searching for an Experienced Volvo Service Manager (Must have Volvo experience). If you feel you are under appreciated in your current environment and would like to be part of a growing dealership group ...
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Senior Consultant
منذ يومين
EY Cairo, مصرSenior Consultant - Forensic and Integrity Services - Egypt · Minimum of 4 years of experience in the Forensics domain coupled with a background in GRC, internal & external audit, risk advisory and compliance and risk assessment with a consulting firm. · Broad industry expertise ...
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Data Center Pre-Sales Engineer
منذ يوم
Interact Technology Solutions Cairo, مصرFocus on identifying opportunities within the Data Center environment. · Build and foster relationships with customers and lead pre-sales initiatives for the practice. · Identify and develop new business opportunities by supporting Account Managers, the delivery team, and marketi ...
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Financial Controller
منذ 4 أيام
Top Business Cairo, Egypt Cairo, مصرPrepare and analyze financial reports (income statements, balance sheets, cash flow, tax reports) specific to juice and milk production. · Develop and manage budgets, provide financial projections, and support strategic decision-making. · Identify cost reduction opportunities and ...
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Digital and Social Media Manager
منذ 6 ساعات
Ericsson Egypt Cairo, مصرResponsibilities: · • Design content for external communication in support of business needs & strategy · • Work daily with External Communications Team · • Act as subject matter expert to support key markets and CUs across MMEA with execution of organic social media activities · ...