- Accountable for achieving individual training performance metrics and using the training monitoring tools
- Ensure effective, consistent communication with managers, peers, and other resource groups, including daytoday informal interaction with clients
- Support and partner with Operations to transition of advisors from training to production environment, ensuring competency levels meet business needs (where required)
- Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), calibration sessions and side by side observations
- Ensure effective, consistent communication with managers, peers, and other resource groups, including daytoday informal interaction with clients
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CNX-Academy Instructor
منذ أسبوع
Concentrix Cairo, مصر دوام كاملJob Title: · CNX-Academy Instructor - German Speaker C1\C2Job Description · The trainer is: · - Responsible for day-to-day functional direction of agents within the training classroom environment, including student progress monitoring for the duration of training, providing coach ...
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Green Belt Instructor for SGS Academy
منذ 5 أيام
SGS Cairo, Egypt Cairo, مصرResponsibilities: · Observing lessons and identifying teachers' strengths and weaknesses. · Providing feedback, advice, and individual training sessions for teachers. · Organizing workshops, training sessions, and events where guest speakers inspire teachers. · Collaborating with ...