وظائف
>
Cairo

    Customer Engineer - Cairo, مصر - NCR Atleos

    NCR Atleos
    NCR Atleos Cairo, مصر

    منذ 4 ساعات

    Default job background
    وصف
    • Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.
    • Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements.
    • Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, Second Line Maintenance on ATMs and kiosks, and single pocket proof encoders.
    • Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements.
    • Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower.
    • Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents NCR in a manner that reflects positively on the image and reputation of the company.
    • Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components (at the module level); Follows appropriate security procedures when working with ATM's and or within financial institution.
    • Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping.
    • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation.
    • Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities.
    • May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports.
    • May require prolonged travel, carrying and lifting tool kit/parts of varying weights lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; May be required to work on rotating shifts.
    • Ensure staff productivity measures are achieved; Work together with Call Center Staff via PDA to recover machines; Work together with Security Escort Officer.
  • NCR Atleos

    Customer Engineer

    منذ 3 أيام

    NCR Atleos Nasr City, مصر

    Basic expectations: · Represent Strong Mission Statement always: Care, Educate, Inspire · Knowledgeable on all of Strong membership offerings and able to answer any questions from potential new members and members · Understand membership offers and be able to assist with enrollm ...

  • Henkel

    Customer Support Engineer

    منذ 5 أيام

    Henkel Cairo, مصر

    Great opportunity for a Structural/Bridge Engineer looking for a company with growth · Responsibilities:Lead design/prepare plans, estimates and specifications for bridges · Perform structural analysis/design with a focus on Illinois Highway and Tollway structures · Review shop d ...

  • SSC Egypt Mea

    Customer Support Engineer

    منذ 4 ساعات

    SSC Egypt Mea Cairo, مصر

    Responsibilities: · Providing customers with IT support via desktop solutions, chat functions, emails, and calls. · Assisting customers with account setup and application installations. · Ensuring optimal application functionality by configuring networks. · Troubleshooting IT iss ...

  • Cisco

    Customer Delivery Consulting Engineer

    منذ يومين

    Cisco Cairo, مصر

    Who You Are · Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engine ...

  • Cisco

    Customer Delivery Consulting Engineer

    منذ يوم

    Cisco Cairo, مصر

    Who You'll Work With · The Public Sector Customer Experience involves helping to craft the customer's vision for their network and maintain a secure, state-of-the-art environment that is second to none in terms of network up time and reliability. The qualified engineer in this ac ...

  • Cisco

    Customer Delivery Consulting Engineer

    منذ يوم

    Cisco Cairo, مصر

    Who You Are · The successful candidate will provide support to our DoD customer in testing and verification of solutions, along with hands on support to customers as technology is being deployed. · Leads customer delivery engagements and/or provides escalation support for large s ...

  • Raya egypt

    Senior Engineer Customer Services

    منذ أسبوع

    Raya egypt Cairo, مصر

    Represent the company s products and services on the ground. · Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics. · Generate leads and build relationships planning and organizing daily work schedule ...

  • NOV Inc.

    Mechanical Engineer

    منذ يومين

    NOV Inc. Cairo, مصر

    CLOSING DATE 3 MARCH 2023 · **As Mechanical Engineer within NOV's RFE Team you will be responsible for the repair and inspection of NOV equipment globally. As part of our aftermarket repair group you will make recommendations to customers which ensures equipment continuously oper ...

  • Careem

    Software Engineering Manager

    منذ يوم

    Careem Cairo, مصر

    Cairo, Egypt · Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome o ...

  • ALSTOM

    Reliability, Availability, Maintainability

    منذ 4 أيام

    ALSTOM Cairo, مصر

    Req ID:425092 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...

  • thyssenkrupp Industrial Solution Egypt Company (S.A.E.)

    Senior Process Engineer

    منذ يومين

    thyssenkrupp Industrial Solution Egypt Company (S.A.E.) Cairo, مصر

    **Your responsibilities**: · Job Responsibilities: · - Generation, review, and approval of the Process deliverables: H&MB, PFD's, P&IDs, equipment specifications, line sizing calculations, relief and blowdown calculations and analyses, contingency analysis & process instrument da ...

  • Rieckermann Service Ltd

    Sales Engineer

    منذ 3 أيام

    Rieckermann Service Ltd Cairo, مصر

    Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportun ...

  • Rieckermann Service Ltd

    Sales Engineer

    منذ 3 أيام

    Rieckermann Service Ltd Cairo, مصر

    Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportun ...

  • Hilton

    Maintenance Engineer

    منذ 6 ساعات

    Hilton Cairo, مصر

    Maintenance Engineer · SUPPORTIVE FUNCTIONS · In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by t ...

  • HitekNOFAL Solutions

    Account Manager

    منذ 3 أيام

    HitekNOFAL Solutions Cairo, مصر

    Develop, organize and submit sales plans, forecasting, pipelines and reports in a regular time frame - Identify potential customers e.g. by using business directories, company customer data base, following leads from existing clients, and attending trade shows and conferences - L ...

  • Pelcro

    Software Engineer

    منذ يومين

    Pelcro Cairo, مصر

    **Empowering businesses to deliver a 7-star experience** · As a leading subscription and membership management platform with enterprise clients around the world, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for busine ...

  • Interact Technology Solutions

    Bidding Manager

    منذ 4 أيام

    Interact Technology Solutions Cairo, مصر

    *Initiate an Evaluation of an opportunity to complete for a contract through production of Bid. · *Responsible for Managing Bids in response to request for proposal from customers. · *Coordinate all internal parties involved in the Bid process to ensure everyone is aware of the l ...

  • JOBMASTER Human Capital Solutions

    Account Manager

    منذ 3 أيام

    JOBMASTER Human Capital Solutions Cairo, مصر

    . Understands and Follows sales policies, procedures, guidelines and standards.. Responsible for all activities related to selected accounts with in a specific governmental sector. Identifies possible opportunities for new projects through maintaining excellent knowledge of offer ...

  • JOBMASTER Human Capital Solutions

    Senior Linux Admin

    منذ 3 أيام

    JOBMASTER Human Capital Solutions Cairo, مصر

    . A System Linux Engineer, whose passion is working with servers, networks and services at scale. The ideal applicant will be a quick learner who is able to work autonomously to gather the proper requirements up front, and work with our clients internal customers and partners to ...

  • Data Dynamics

    Senior Software Developer

    منذ يومين

    Data Dynamics محافظة القاهرة, مصر

    At Data Dynamics, we take a holistic approach to managing the explosive growth of unstructured data We care about delivering storage optimization and data optimization. Our Unified Unstructured Data Management Platform is an industry leader in Unstructured Data Management and our ...