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Cairo

    IT Solutions Delivery Manager - Cairo, مصر - B

    B
    B Cairo, مصر

    منذ يومين

    B background
    وصف

    Job Description

    • Initiate, develop, maintain, and deliver information technology industry best practices, standards, architectures, enterprise, and emerging technologies.
    • Oversee the solutions implementation and delivery of software solutions.
    • Guide business teams through their requirements and advice about software solutions
    • Define the development and testing best-practices, help the team with the optimization of certain systems
    • Ensure that the organization is using the appropriate technology and software and is not using End-of-Life software
    • Design and oversee implementation of end-to-end integrated solutions.
    • Deliver architectural initiatives that drive revenue and improve efficiency in line with business strategy.
    • Act as the focal point for architecture, technology, and IT standards.
    • Guide, coach, and mentor software development and tester engineers.
    • Lead the service delivery team, manage conflict, and ensure the team's processes and tasks are carried out efficiently.
    • Assess customer feedback and using tools to establish, improve, and refine services.
    • Build partnerships with the team to determine the company's services, delivery criteria, and solutions for issues that may arise.
    • Manage fleet availability to meet all distribution requests by scheduling, forecasting and operate current user trends.
    • Arrange fleet and fleet operational staff to provide support and schedule distribution planning.
    • Responsible for determining the needed hires for each project
    • Manage all team efforts as projects. Hence, project management is a main responsibility
    • Develop and maintain the relevant technical expertise; software development, programming languages, etc.
    • Strategic planning and reporting for business solutions, business enablement, and process improvement initiatives.
    • Drive and inspire teams buy-in towards success and to deal with C-levels being always relevant and opinionated.
    • Implement and enforce the security policy/procedures set by the Technology Security Officer
    • Implement and enforce the technical policy/procedures set by the Technology Enterprise Architect
    • Automate business processes and procedures into technology solutions
    • Implement business requirements through the customization of existing solutions, selecting new solutions and/or the development of special solutions

    Job Requirements

    • B.SC degree Computer Science/Engineering / ITIL, PMP is plus
    • Business solutions (ERP, CRM, POS, PMS, HR, WHM
    • Solution Architecture Design
    • Strategy Development
    • IT Risk Assessment
    • Project / Program Management
    • Business Process Design and Re-engineering
    • Electronic Data Interface
    • Strategic Planning and Analysis
    • Team Building, Mentoring, and Leadership
    • Regulatory Compliance
    • IT Governance & audit
    • Retail Business Acumen
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