- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
- Strive to continuously improve guest experience and create unforgettable moments
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Previous supervisory experience in Front Office in hotels industry
- High level of commercial awareness and sales capabilities
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering unforgettable guest experience
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
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Office Manager
منذ 3 أيام
Landbell Group محافظة القاهرة, مصر**Location: Cork or Dublin, Hybrid not home based.**: · Immediately | Fulltime | With 1-2 days per week in the office · As an Office Manager, you will lead and support the management and delivery of a wide range of support functions to an Irish Team of 14 and a wider team of 50, ...
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Office Manager
منذ أسبوع
Happy Sweet Cairo, مصرDeine Mission als DevOps Engineer bei Clockodo: Unseren Kunden jederzeit schnellen und sicheren Zugang zu unserer Cloud-Software ermöglichen. · Mit der Zeiterfassung Clockodo begleiten wir seit 2011 tausende Unternehmen auf ihrem Weg in die digitale Arbeitswelt. Wir entwickeln Cl ...
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Office Manager
منذ 6 أيام
Transcom Egypt محافظة الجيزة, مصرTranscom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social ...
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Office Manager and HR Admin
منذ أسبوع
Top Business Human Resources Cairo, مصر**Job Description**: · - Manage contract and price negotiations with office vendors and service providers · - Maintain the office condition and arranged necessary repairs · - Handling incoming/outgoing mail shipments · - Manage office General and Administrative budget, ensure acc ...
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Office Manager
منذ أسبوع
Aman Holding Cairo, مصرJob Description · supporting the local Director in all of the office management duties · Daily management for the office (welcoming guests, answering phone and visitors, and IT support) · Acting as Personal Assistant to the office Director · Coordinate, and manage conference room ...
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Office Manager
منذ أسبوع
Talent 360 Egypt Cairo, مصرResponsibilities: · Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands · Organize and schedule meetings and appointments · Organize office operations and procedures · Coordinate with IT department on all office equipment · Manage relationship ...
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Office Manager
منذ 17 ساعة
Tawzef for Recruitment & HR Consultancy Cairo, مصرServe as the point person for office manager duties including: · Maintenance · Mailing · Supplies · Equipment · Bills · Errands · Shopping · Schedule meetings and appointments · Organize the office layout and order stationery and equipment · Maintain the office conditio ...
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Office Manager
منذ أسبوع
real egypt Cairo, مصرResponsibilty: · Overseeing general office operation. · Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. · Coordinating appointments and meetings and managing staff calendars and schedules. · Supervising, ment ...
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Office Manager
منذ أسبوع
Eaton egypt Cairo, مصرServe as the point person for office manager duties including: Maintenance, Mailing, Supplies, Equipment, Bills, Errands, Purchasing Required items for business or client meetings · Schedule meetings and appointments · Organize the office layout and order stationery and equipment ...
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Office Manager
منذ أسبوع
Alarabia group Cairo, مصرPosition: Staff Nurse · Location: Akola/ Buldhana/ Jalgaon/ Nandurbar/ Yavatmal · Project: JSI M-RITE · Reports to: District Coordinator · About YRG CARE · Established in 1993, YRGCARE is a premier non-government organization providing comprehensive HIV services in India with ...
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Office Manager
منذ أسبوع
Fund Ourselves Cairo, مصرJob Description · Embedded developer with C++ programming skills on Linux Platform · Qualifications · Needed Skills · Must have a good knowledge in C++ programming on Linux/Android platform · Must have hands on experience in software design and development projects. · Good commun ...
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Office Manager
منذ أسبوع
FlairsTech egypt Cairo, مصرJob Summary: · We are looking for a Technical Writer to produce high-quality · documentation that contributes to the overall success of our products & · services. If you are an enthusiastic techie who is willing to work · collaboratively with developers, quality engineers, proje ...
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Back Office Manager
منذ أسبوع
Ericsson Egypt Cairo, مصرResponsibilities: · Overseeing general office operation. · Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. · Coordinating appointments and meetings and managing staff calendars and schedules. · Supervising, m ...
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Facility Management Officer
منذ أسبوع
World Health Organziation Cairo, مصر1. Ensure the efficient implementation of the preventive and major maintenance plans of the building facilities in the RO, such as mechanical, electrical, air conditioning, elevators, UPS, audio/video systems and equipment as well as the architectural and finishing items. · 2. Im ...
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Front Office Manager
منذ أسبوع
HILTON Cairo, مصرFront Office Manager · As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefo ...
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Front Office Manager
منذ أسبوع
Hilton Cairo, مصرSupporting, training, and supervising front office staff. · Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. · Handling customer complaints and special requests. · Scheduling staff shifts and managing other HR-related task ...
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CEO Office Manager
منذ 17 ساعة
SSC Egypt Cairo, مصرProven experience as an Office Manager, Front Office Manager, or Administrative Assistant · Knowledge of Office Administrator responsibilities, systems, and procedures · Proficiency in MS Office (MS Excel and MS Outlook, in particular) · Hands-on experience with office machines ( ...
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Front Office Manager
منذ أسبوع
radisson hotel group cairo egypt Cairo, مصرr Responsibilities: · Defining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and recepti ...
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Front Office Manager
منذ أسبوع
Radisson Hotel Group Cairo, مصرCareer in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house ; · Send you CV to (WhatsApp) · (or) · Send you CV to · Content Creation: As a Scientific Content Specialist, your primary responsibility is to create high-qua ...
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HR and Office Manager
منذ أسبوع
WebBeds Cairo, مصر· Who are WebBeds · WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to cr ...
Assistant Front Office Manager - Cairo, مصر - Hilton
وصف
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
What will I be doing?
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all