- Oversee the entire Front Office operation to maintain high standards
- Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Set departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings and produce minutes
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Front Office team
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Assist with other departments, as necessary
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Office Manager
منذ 5 ساعات
Landbell Group محافظة القاهرة, مصر**Location: Cork or Dublin, Hybrid not home based.**: · Immediately | Fulltime | With 1-2 days per week in the office · As an Office Manager, you will lead and support the management and delivery of a wide range of support functions to an Irish Team of 14 and a wider team of 50, ...
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Office Manager
منذ أسبوع
Happy Sweet Cairo, مصرDeine Mission als DevOps Engineer bei Clockodo: Unseren Kunden jederzeit schnellen und sicheren Zugang zu unserer Cloud-Software ermöglichen. · Mit der Zeiterfassung Clockodo begleiten wir seit 2011 tausende Unternehmen auf ihrem Weg in die digitale Arbeitswelt. Wir entwickeln Cl ...
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Office Manager
منذ 3 أيام
Transcom Egypt محافظة الجيزة, مصرTranscom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social ...
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Office Manager and HR Admin
منذ أسبوع
Top Business Human Resources Cairo, مصر**Job Description**: · - Manage contract and price negotiations with office vendors and service providers · - Maintain the office condition and arranged necessary repairs · - Handling incoming/outgoing mail shipments · - Manage office General and Administrative budget, ensure acc ...
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Office Manager
منذ أسبوع
Talent 360 Egypt Cairo, مصرResponsibilities: · Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands · Organize and schedule meetings and appointments · Organize office operations and procedures · Coordinate with IT department on all office equipment · Manage relationship ...
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Office Manager
منذ 6 أيام
Eaton egypt Cairo, مصرServe as the point person for office manager duties including: Maintenance, Mailing, Supplies, Equipment, Bills, Errands, Purchasing Required items for business or client meetings · Schedule meetings and appointments · Organize the office layout and order stationery and equipment ...
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Office Manager
منذ أسبوع
real egypt Cairo, مصرResponsibilty: · Overseeing general office operation. · Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. · Coordinating appointments and meetings and managing staff calendars and schedules. · Supervising, ment ...
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Office Manager
منذ 4 أيام
Aman Holding Cairo, مصرJob Description · supporting the local Director in all of the office management duties · Daily management for the office (welcoming guests, answering phone and visitors, and IT support) · Acting as Personal Assistant to the office Director · Coordinate, and manage conference room ...
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Office Manager
منذ أسبوع
Alarabia group Cairo, مصرPosition: Staff Nurse · Location: Akola/ Buldhana/ Jalgaon/ Nandurbar/ Yavatmal · Project: JSI M-RITE · Reports to: District Coordinator · About YRG CARE · Established in 1993, YRGCARE is a premier non-government organization providing comprehensive HIV services in India with ...
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Office Manager
منذ 4 أيام
FlairsTech egypt Cairo, مصرJob Summary: · We are looking for a Technical Writer to produce high-quality · documentation that contributes to the overall success of our products & · services. If you are an enthusiastic techie who is willing to work · collaboratively with developers, quality engineers, proje ...
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Office Manager
منذ أسبوع
Fund Ourselves Cairo, مصرJob Description · Embedded developer with C++ programming skills on Linux Platform · Qualifications · Needed Skills · Must have a good knowledge in C++ programming on Linux/Android platform · Must have hands on experience in software design and development projects. · Good commun ...
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Back Office Manager
منذ 5 أيام
Ericsson Egypt Cairo, مصرResponsibilities: · Overseeing general office operation. · Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. · Coordinating appointments and meetings and managing staff calendars and schedules. · Supervising, m ...
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Front Office Manager
منذ 6 أيام
radisson hotel group cairo egypt Cairo, مصرr Responsibilities: · Defining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and recepti ...
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Technical Office Manager
منذ 5 أيام
DEALS HR & Recruitment Consultants egypt Cairo, مصرResponsibilities: · Performing analyses on CIS efficiency and integration. · Reporting to management on CIS development, implementation, and progress. · Collaborating with development teams and departments, as well as incorporating user feedback. · Ensuring CIS innovation and imp ...
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Front Office Manager
منذ أسبوع
Radisson Hotel Group Cairo, مصرCareer in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house ; · Send you CV to (WhatsApp) · (or) · Send you CV to · Content Creation: As a Scientific Content Specialist, your primary responsibility is to create high-qua ...
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Assistant Office Manager
منذ 3 أيام
Mace Cairo, مصر دوام كاملAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strat ...
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Front Office Manager
منذ أسبوع
Hilton Cairo, مصرSupporting, training, and supervising front office staff. · Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. · Handling customer complaints and special requests. · Scheduling staff shifts and managing other HR-related task ...
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Facility Management Officer
منذ يومين
World Health Organization Cairo, مصرWorld Health Organization · OBJECTIVES OF THE PROGRAMME · As part of the overall Business Operation Support Division (BOS) to the Regional Office, the Operations and Support Services unit (OSS) ensures the provision of infrastructure and support services in the area of property m ...
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Facility Management Officer
منذ 5 أيام
World Health Organziation Cairo, مصر1. Ensure the efficient implementation of the preventive and major maintenance plans of the building facilities in the RO, such as mechanical, electrical, air conditioning, elevators, UPS, audio/video systems and equipment as well as the architectural and finishing items. · 2. Im ...
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Project Management Officer
منذ 5 أيام
Staff Arabia Egypt Cairo, مصرResponsibilities: · Collaborating with other department leaders to define, prioritize, and develop projects. · Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables. · Analyzing financial data, including p ...
Front Office Manager - Cairo, مصر - HILTON
وصف
Front Office Manager
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: