- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
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IT Help Desk Specialist
منذ يوم
Misr Elhegaz Group Cairo, مصرJob Description · Monitor and respond quickly to incoming requests relate to IT issues. · Maintain computer systems and act as support if any system goes down. · Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). · Maintain ...
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Help Desk Specialist
منذ يوم
NCR Atleos Cairo, مصر· Position requires the ability to act as single point of contact for Financial customers with Incident Management Services · Accountable for continuously receiving and handling high volumes of customer calls · Responsible for service requests from customer and resolution of pro ...
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IT Service Desk Specialist
منذ يومين
Atos Cairo, مصر· Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. · Document and track all customer interactions and resolutions accurately in the ticketing system. · Escalate complex or unresolv ...
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Front-Desk Specialist
منذ 10 ساعات
Majorel Egypt Cairo, مصرAt Elan Preschool, family is From caring coworkers to an attentive admin team, your best interests are always Join our family today · Elan Preschool is looking to hire an experience and energetic Preschool Office Manager who can start The Office Manager will be responsible for ov ...
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VB Network SpecialistVOIS
منذ 10 ساعات
vodafone egypt Cairo, مصرNetwork Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified). · • Role purpose is to provide technical service desk support to premium service customers w ...
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Assistant information technology manager
منذ 3 أيام
Ssc Egypt Cairo, مصرWe are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...
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General Accountant
منذ 5 أيام
NAOS Solutions egypt Cairo, مصرWe are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...
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ICT Teacher
منذ يوم
Oxbridge International School Cairo, Egypt Cairo, مصرJET LUXE is a luxury travel brand responsible for revolutionising executive jet travel, launched in 2020, A global leader in executive aviation, JET LUXE is recognized for delivering flexible, best-in-class Luxury Travel Management solutions to customers worldwide. JET LUXE provi ...
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IT Support Specialist
منذ يوم
Egypt Assistance Cairo, مصرJob Description · Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects · Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client ...
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Egypt Stone For Mining & Supplies Cairo, مصرTitle: Program Manager · Duration: 12 Months · Client:Comptroller of the Currency · Location : Washington DC · Job Description:Planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action · Defining t ...
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Technical Safety Engineer Oil
منذ 10 ساعات
pillars egypt company Cairo, مصرControl Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the abilit ...
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CA Global Headhunters Cairo, مصرCA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to ...
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Technical Support Specialist
منذ يومين
NCR Atleos Giza, مصرTechnical Support SpecialistJob Requirements · Problem solving skills. · Ability to clearly present technical information. · Ability to investigate logs and find what causing issues and highlighted it. · Ability to collect needed logs for further investigation by next level teams ...