- Ability to handle MACD requests.
- Understanding of the technical design and troubleshooting steps to support and test.
- Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions.
- Responsible for Engineering change documentation for Run books.
- Responsible for tracking and reporting on all MACD's, enhancements, defects and outages.
- Partners with development/integrations team for platform support when needed.
- Develop testing solutions to provide proactive testing methodology
- Conduct testing and develop disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
- Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe
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Client Support Manager
منذ يومين
Bosta Egypt Cairo, مصرLead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development. · Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other re ...
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Technical Support Manager
منذ 6 أيام
Millensys Cairo, مصرJob Description · Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on the team. · work, service excellence, and ownership for resolving customer issues · Set up, manage, and improve standards and procedures within the team · Ensure work ...
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Application Support Manager
منذ يومين
Envision Employment Solutions Cairo, مصرPurely Automotive Recruitment proudly offers an excellent opportunity for a Light Commercial Vehicle Technician to join our client and their team based in Truro, Cornwall. · Hours of work for this Light Commercial Vehicle Technician position are: Monday to Friday 7.00am 3.30pm, ...
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DXC technology Cairo, مصرSeeking Agile Scrum Master to help facilitate the ongoing development of DNRs Animal Feeding Operations (AFO) .Net MVC web The current FTE Scrum Master is beginning work on a large new project but will help with the onboarding of this The Scrum Master will work with a primary web ...
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Senior Product Support Manager
منذ يوم
Crossover Cairo, مصرSenior Product Support Manager · At least 5 years of technical customer support experience · At least 3 years of experience writing code in a professional setting · A proven ability to enhance your code using AI tools, such as Code Interpreter · Experience running highly technica ...
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Guest Experience Manager
منذ 14 ساعة
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Job Title**: Guest Experience Manager · The role of Guest Experience Manager is to ensure the highest level of service is delivered to both visitors and colleagues in the Egypt Head Office. · They will consistently de ...
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Country Lead
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Country Lead**: Job Description Summary · Our service vision is to create an inspiring and welcoming place of work, offering seamless service and an exceptional experience. The Country Lead will work with energy to mo ...
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Marketing and Public Relations Manager
منذ 14 ساعة
Hilton Cairo, مصرMarketing and Public Relations Manager · A Hotel Marketing Public Relations Manager plays a crucial role in developing and implementing the annual marketing and PR plan, driving key objectives, current initiatives and relevant activities relating directly to the hotel. The role w ...
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Technical Service Representative
منذ يومين
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
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Fleet Coordinator
منذ يومين
Tagaddod Cairo, مصرWe are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability. · Responsibilities include: · - Support collection/fleet team in day to day operations · - Receive and dispatch pickup requests from sa ...
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Assistant Housekeeping Manager
منذ 14 ساعة
Hilton Cairo, مصرAssistant Housekeeping Manager - Waldorf Astoria Heliopolis · An Assistant Housekeeping Manager is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Execu ...
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Marketing Communications Manager
منذ 14 ساعة
Hilton Cairo, مصرMarketing Communications Manager - Waldorf Astoria Heliopolis · A Marketing Communications Manager will be focused on developing marketing plans for the hotel and then overseeing the implementation and execution of the various efforts associated with the marketing plan. A Marketi ...
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Mep Cost Manager
منذ 3 أيام
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Role Purpose**: · We are currently looking for a MEP Cost Manager to be based in our Egypt Office. · **What this job involves**: · The MEP Cost Manager duties will include (but not limited to) the Review and Dealing w ...
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Demand & Supply Planner
منذ يوم
Nestle Cairo, مصر**Location: Cairo, Egypt** · **Company: Nestlé Egypt** · **Position Summary** · The Demand & Supply Planner is responsible for driving local information into a consensus demand plan through a monthly business planning cycle and providing the right supply visibility to all stakeho ...
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Information Technology Senior Manager
منذ يومين
AstraZeneca Cairo, مصر**Information Technology Senior Manager** · **ABOUT ASTRAZENECA** · AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease. But w ...
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Organizational Development Specialist
منذ يومين
Domiatec Holding Cairo, مصرWork with operations and corporate staff to assess the organization's needs, skill gaps and opportunities for people development.Consult with management and other leadership to identify business processesWorks with the HR manager in identifying, creating/ designing and implementi ...
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Vodafone Cairo, مصر**Role purpose**: · As Cloud Infrastructure Senior Engineer for NFV (Network Functions Virtualization) we expect you to run data center lifecycle for all the European Markets, in accordance with Vodafone strategy and focused on Virtual/Containerized Network Functions (VNFs/CNFs) ...
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Program Manager
منذ 14 ساعة
Souq for E-Commerce LLC Cairo, مصر3+ years of program or project management experience · - 3+ years of working cross functionally with tech and non-tech teams experience · - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL · - 3+ years of defining and implementing process improvement initi ...
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Design Manager
منذ يوم
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · Design Manager - Project Coordinator · - Urban Walk Project · Personalized benefits that support personal well-being and growth: · JLL recognizes the impact that the workplace can have on your wellness, so we offer a su ...
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Strategy and Planning Lead
منذ يومين
Vodafone Cairo, مصر**Description**: · The Strategy and Planning Lead provides expert knowledge to support with planning, developing, communicating and implementing Vodafone's strategy for the entire Vodafone Group and manages the delivery of strategic initiatives working closely with internal partn ...