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    English Customer Service Representative - Cairo, مصر - Sutherland egypt

    Sutherland egypt
    Sutherland egypt Cairo, مصر

    تم العثور عليها في: DrJobEn EG S2 - منذ يوم

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    وصف

    Responsibilty:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.
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