- Manage large amounts of inbound and outbound calls in a timely manner and provide accurate, satisfactory answers to customers' queries and concerns.
- Handling website official office page customers enquiries.
- Resolve and follow up customer compliant within 48 hours.
- Keeping records of customer interactions, transactions, comments, and complaints and call reports As and updating the data base.
- Call center adherence.
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Customer Service Representative
منذ يوم
Centro Global Solutions Cairo, مصرAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specifi ...
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Customer Service Representative
منذ يوم
Sutherland Egypt Cairo, مصر**Sutherland (Cairo site) is still hiring customer service representatives to join AT&T as retention advisers (non technical).** · - **Attractive package + KPIs + Night allowance**: · - **Paid Training (Fully paid)**: · - **Medical insurance coverage**: · - **Social Insurance**: ...
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Customer Service Representative
منذ 9 ساعات
Transcom WorldWide Cairo, مصر**Location**:Egypt, Cairo · **Job category**:Customer Service Representative (CSR) · **Language**:English · **What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · * ...
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Technical Service Representative
منذ يوم
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
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Customer Service Representative
منذ يومين
Teleperformance Gîza, مصر: · - Customer care, assisting customers. · - Rotational shifts. · Benefits & Perks: · - Social insurance. · - Medical insurance up to 200k EGP. · - Highest salary in the market up to 10K. · - Transportation provided. · **Requirements**: · - Fluency in English is a must. · - Good ...
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Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · **Join us as a Customer Service Representative** · Job Responsibilities: · - Provide superior customer service by assisting clien ...
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Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · **Join us as a Technical Support Representative** · Job Responsibilities: · - Provide superior Technical Support by assisting cli ...
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Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Customer Service Representative** · Job Responsibilities: · - Closely work with the Director o ...
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Customer Service Representative
منذ 6 ساعات
Simera Cairo, Egypt Cairo, مصرThe Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work close ...
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Customer Service Representative
منذ يوم
teleperformance Cairo, مصرCustomer Service Representative · Looking forward for a career while feeling anxious about customer care opportunities? · Well, Teleperformance actually got your back Pal. · We are hiring immediately customer care representative with salaries up to 10.4k and KPIs in Euro equivale ...
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Customer Service Representative
منذ 6 ساعات
Intelcia Cairo, Egypt Cairo, مصرResponsibilities: · Receiving or making a high volume of calls from or to customers. · Striving to achieve first call resolution and maintain the quality of service provided by the call center. · Using listening skills to understand the needs and complaints of the customer before ...
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Customer Service Representative
منذ يوم
Grouhy Cairo, مصرJob Description · Handle customers' inbound and outbound calls and inquiries (Arabic) · Provide responsive telephone support to customers, in the area of problem solving. · Explain description and specification of the company's products. · Reply to comments and open chats on soci ...
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Customer Service Representative
منذ 6 ساعات
Tabby Cairo, مصرSupport Tabby customers over chat and phone calls and answer their queries · Utilize and test new digital and AI tools that we are implementing in our call centers and provide feedback to leadership · Champion and implement customer service policies and procedures that align with ...
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Customer Service Representative
منذ 6 ساعات
Partners Outsourcing Solutions Cairo, مصرPosition Name: Project Manager · Responsibilities: · Provides Infrastructure Services solutions to a wide variety of customers in several industries · Leads Delivery team and interfaces with stakeholders · Conduct regular status meetings with client's Delivery Manager · Establish ...
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Customer Service Representative
منذ يوم
UX Centers Cairo, مصرJob Description · We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project . · The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues. ...
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Customer service representative
منذ 5 أيام
Grand Community Cairo, مصرResolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. · Answering questions or inquiries that the customer needs to know. · Providing high-quality service that meets all customer needs and enhances their level o ...
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Customer Service Representative
منذ 6 ساعات
Concentrix Egypt Cairo, مصرResponsibilities: · • Answer calls, emails, live chat, and speak with customers to provide technical support, advice, and assistance in problem-solving. · • Handle all complaints and issues according to company policies and ensure customer satisfaction. · • Update customer docume ...
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Customer Service Representative
منذ أسبوع
Majorel Egypt Mea Cairo, مصرResponsibilities: · • Handling customers by Phone and Emails · • Problem solving. · • Build a good rapport with Clients · • Respond promptly to customer inquiries. · • Handle and resolve customer complaints. · • Obtain and evaluate all relevant information to handle customer and ...
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Customer Service Representative
منذ أسبوع
Sutherland Egypt Cairo, مصرHighest Salary in the market · Social insurance · Career path · Medical insurance · Transportation provided 24/7 and for ladies, we provide door to door transportation · Requirements: · Fluency in English · Excellent communication skills · Flexibility with working on site in Cair ...
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Customer Service Representative
منذ أسبوع
SSC Egypt Cairo, مصرCustomer Service, Customer Satisfaction, and Customer Experience skills · Strong communication skills, both verbal and written · Ability to multi-task and manage time effectively · Ability to work well in a team · Problem-solving and decision-making skills · Prior experience in a ...