Customer Service Representative Bo - محافظة الجيزة, مصر - Transcom Egypt

Transcom Egypt
Transcom Egypt
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محافظة الجيزة, مصر

منذ 3 أيام

Fatima Mahmoud

تم النشر بواسطة:

Fatima Mahmoud

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What's in it for YOU

  • Best salary in the market
  • Transportation provided
  • Medical and social insurance
  • Location is in Smart village
  • Overnight bonus

Join us as a Customer Service Representative

Job Responsibilities:

  • Closely work with the Director of Support on daytoday operations
  • Coordinate with our international support department to meet customer satisfaction goals
  • Follow department procedures, policies, and standards
  • Excel in our panels and other support venues
  • Respond to support issues in a timely manner via ticketing
  • Provide assistance with online reviews of our products
  • Contribute to customer service analytics and detailed reports
  • Attend weekly and monthly meetings and engage in productive deliberation
  • Take good care of your own mental, physical, emotional, and spiritual health

What are we looking for:


Fluent English Speaker:
level B2/C1

Excellent written and verbal communication

Flexibility with rotational shifts (night&overnight)


What Life at Transcom is like
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets.

With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et.

"At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together
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