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Cairo

    Guest Services Representative - Cairo, مصر - MGM Resorts Egypt

    MGM Resorts Egypt
    MGM Resorts Egypt Cairo, مصر

    منذ أسبوع

    Default job background
    وصف

    Responsibilty:

    • Greeting guests upon arrival and making them feel welcomed.
    • Administering check-ins and check-outs.
    • Providing front desk services to guests.
    • Assigning rooms and taking care of administrative duties.
    • Delivering mail and messages.
    • Processing guest payments.
    • Coordinating with bell service and staff management.
    • Being a source of information to guests on various matters such as transport and restaurant advice.
    • Processing meal and beverage requests.
    • Accommodating general and unique requests.
    • Diffusing conflict or tense situations with guests.
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