- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.
-
IT Help Desk
منذ 6 أيام
Hassan Allam Property Management Cairo, مصرJob Description · BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience · Years of experience at least 3 years · Above average knowledge of networking protocols, especially TCP/IP. · Proven experience as a help desk technician or other custom ...
-
IT Help Desk
منذ 3 أيام
UPGRADE Aggregated egypt Cairo, مصرRelationship Manager -direct sales · Job DescriptionThe Relationship Manager acts as an interface between the company & · He/She should be able to offer customized insurance solution to the customers for all their financial · Ensure all Training Modules laid by the L&D departme ...
-
IT Help Desk
منذ أسبوع
Raya Holding for Financial Investments egypt Cairo, مصرProvide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to ensure efficient & smooth utilization of technology serving the business need · Provide technical assistance to co ...
-
IT Help Desk
منذ 5 أيام
Options egypt Cairo, مصرResponsibilities: · Responding to client support queries. · Providing support in person, over the phone, or via remote access. · Diagnosing issues with computer software, peripherals, and hardware. · Running software diagnostic tools and physically inspecting hardware systems. · ...
-
IT Help Desk
منذ 6 أيام
TSS Cairo, مصرJob Description · Installs configures and upgrades computer hardware and software · Provides end-user software troubleshooting and support · Applies advanced diagnostic techniques to identify problems, investigate causes, and provide solutions · Use of ticketing system to documen ...
-
IT Help Desk Specialist
منذ 6 أيام
Misr Elhegaz Group Cairo, مصرJob Description · Monitor and respond quickly to incoming requests relate to IT issues. · Maintain computer systems and act as support if any system goes down. · Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). · Maintain ...
-
IT Help Desk Engineer
منذ 5 أيام
SSC Egypt Cairo, مصرResponding to customer inquiries and providing technical support via phone, email or chat · Troubleshooting hardware and software issues · Diagnosing and resolving network issues · Documenting all issues and resolutions in our ticketing system · Escalating issues as necessary to ...
-
IT Help Desk
منذ 6 أيام
Azza Fahmy Jewellery Giza, مصرJob Description · Monitor and respond quickly to incoming requests relate to IT issues. · Maintain computer systems and act as support if any system goes down. · Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). · Maintain ...
-
Help Desk Representative
منذ 6 أيام
NCR Atleos Cairo, مصرActing as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. · Responsible for service requests from customer and ensure timely and satisfactory resolution of p ...
-
IT Help Desk Administrator
منذ 5 أيام
MetLife egypt Cairo, مصرResponsibilities: · Responding to queries on the phone, via email, in person, or through remote access. · Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. · Training computer users. ...
-
Help Desk Specialist
منذ 6 أيام
NCR Atleos Cairo, مصر· Position requires the ability to act as single point of contact for Financial customers with Incident Management Services · Accountable for continuously receiving and handling high volumes of customer calls · Responsible for service requests from customer and resolution of pro ...
-
Junior IT Help Desk
منذ 5 أيام
nacita egypt Cairo, مصرResponsibilty: · Responding to queries on the phone, via email, in person, or through remote access. · Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. · Training computer users. · ...
-
IT Help Desk Technician
منذ 5 أيام
SSC Egypt Mea Cairo, مصرResponsibilities · • Responding to customer inquiries and providing technical support via phone, email or chat · • Troubleshooting hardware and software issues · • Diagnosing and resolving network issues · • Documenting all issues and resolutions in our ticketing system · • Escal ...
-
IT Help Desk Specialist
منذ أسبوع
Yodawy Egypt Cairo, مصرResponding to client support queries. · Providing support in person, over the phone, or via remote access. · Diagnosing issues with computer software, peripherals, and hardware. · Running software diagnostic tools and physically inspecting hardware systems. · Talking to clients t ...
-
IT Help Desk Administrator
منذ أسبوع
MetLife Cairo, مصر· Respond to requests for technical assistance in person, via phone, chat or email. · Diagnose and resolve technical hardware and software issues. · Follow up with employees to ensure complete resolution of issues. · Coordinate with internal departments and external service prov ...
-
Help Desk official
منذ أسبوع
CompactSoft International Cairo, مصرProvide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX) · Respond to queries either in person or over the phone. · Write training manuals. · Train computer users. · Maintain daily performance of computer syst ...
-
IT Help Desk
منذ أسبوع
its egypt Cairo, مصرTra Vicenza e Padova · Cerchiamo una esperta Cucitrice macchine per l abbigliamento industriale per un societ specializzata nella produzione di articoli di nicchia, molto apprezzati in Italia e all estero. · Requisiti · richiesta una solida esperienza nell utilizzo delle macchin ...
-
Help Desk Representative
منذ أسبوع
NCR Atleos Obour City, مصرHelp Desk Representative · Bachelor's degree. · Excellent command in spoken and written English. · Have professional experience of working on windows applications / Microsoft Office /Internet. · Job Responsibilities: · Acting as single point of contact for NCR Financial customers ...
-
Mgr-guest Relations
منذ يومين
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** JW Marriott Hotel Cairo, Ring Road · - Mirage City · - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Manag ...
-
Office Services Coordinator
منذ يومين
JLL محافظة القاهرة, مصرAbout JLL · - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve the ...