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Account Manager
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Cairo

    Account Manager - Cairo, مصر - BayanTech

    BayanTech
    BayanTech Cairo, مصر

    منذ 4 ساعات

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    وصف

    Responsibilities

    • Serve as the lead point of contact for all customer account management matters
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements to maximize profits
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
    • Prepare reports on account status
    • Collaborate with sales team to identify and grow opportunities within territory
    • Assist with challenging client requests or issue escalations as needed

    Requirements and skills

    • 2-4 years of experience in the translation/localization industry
    • BA/BS degree in Business Administration, Sales or relevant field
    • Fluent English spoken and written.
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
    • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
    • Experience delivering client-focused solutions to customer needs
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Excellent listening, negotiation and presentation abilities
    • Strong verbal and written communication skills
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