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    Contact Center Agent - Cairo, مصر - Nestle egypt

    Nestle egypt
    Nestle egypt Cairo, مصر

    منذ أسبوع

    Default job background
    وصف
    • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
    • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
    • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
    • Building lasting relationships with clients and other call center team members based on trust and reliability.
    • Utilizing software, databases, scripts, and tools appropriately.
    • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
    • Making sales or recommendations for products or services that may better suit client needs.
    • Taking part in training and other learning opportunities to expand knowledge of company and position.
    • Adhering to all company policies and procedures.

  • Nestle Operational Services Worldwide SA

    Call Center Agent

    منذ أسبوع


    Nestle Operational Services Worldwide SA Cairo, مصر

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    منذ 3 أيام


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    منذ 4 أيام


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    منذ 5 أيام


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    Call Center Agent

    منذ أسبوع


    bayantech egypt Cairo, مصر

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    منذ 5 أيام


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    منذ 6 أيام


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    منذ 4 أيام


    Shifa Egypt Cairo, مصر

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    منذ 4 أيام


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    منذ 5 أيام


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    منذ أسبوع


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    منذ أسبوع


    IGT Solutions egypt Cairo, مصر

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    منذ 5 أيام


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    منذ أسبوع


    IDP Education Ltd Cairo, مصر

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    منذ 4 أيام


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    منذ 5 أيام


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    منذ يومين


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    منذ أسبوع


    Commercial International Bank Cairo, مصر

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