Call Center Agent - Cairo, مصر - Nestle Operational Services Worldwide SA

Nestle Operational Services Worldwide SA
Nestle Operational Services Worldwide SA
شركة تم التحقق منها
Cairo, مصر

منذ أسبوع

Fatima Mahmoud

تم النشر بواسطة:

Fatima Mahmoud

beBee Recruiter
وصف

Call Center Agent

POSITION SNAPSHOT

Company:
Nestlé Business Services


Location:
Cairo, Egypt.


Position Summary
**Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

A Day in the Life

  • Responsible for handling Waters Consumers Requests
  • Responds to requests by completing transactions and forwarding inquiries.
  • Coordinate with the Home and Office Delivery Distribution Team to provide quality service to customers.
  • Identify, investigate, and resolve customer complaints.
  • Recognize and report patterns in customer calls to the managements.
  • Sells extra services by identifying upsell chances and discussing new features.
  • Gather all customer information and enter it into the ACW system.

AM I a GOOD FIT?

  • Bachelor's degree in business
  • 01 years of experience in relevant field
  • Strong Communication skills
  • Strong Sales Skill
  • Strong typing skills (Arabic and English)
  • Ability to work in a challenging environment
المزيد من الوظائف من Nestle Operational Services Worldwide SA
انظر جميع وظائف Nestle Operational Services Worldwide SA