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    Senior Specialist Distribution Center Operations - Cairo, مصر - adidas

    adidas
    adidas Cairo, مصر

    تم العثور عليها في: beBee S2 EG - منذ 4 أيام

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    وصف

    Purpose & Overall Relevance for the Organization:

    • Coordinate E2E distribution center operations for all channels in Jordan.
    • Coordinate E2E distribution center operations for Ecom in Egypt.
    • Support coordinating distribution center operations for all channels in Egypt.
    • Ensure Capacities of various activities are created to support the business.
    • Create visibility through dashboards to support Manager and Department head in decision making.
    • Lead the direct-to-consumer Own the Game strategy for adidas SCM.
    • Lead the ecommerce implementation and other transformation projects in SCM.

    Key Responsibilities:

    • Plan and coordinate the day-to-day DC Operations activities: inbound, pick and pack, documentation, dispatches.
    • Close follow up and monitoring 3PL activities and raising flags to avoid any delays and/or complaints.
    • Manage the L0 and L1 costs for the DC, timely complete all the financial processes as per adidas submission calendars.
    • Daily, Weekly & Monthly Operational Reviews (DOR-WOR-MOR)
    • Seek continuous improvements in terms of utilization, frequency and lead times
    • Standard Operating Procedure to be constantly monitored, improved and executed
    • Plan and coordinate Reverse Logistics tasks: Returns to DC / store-to-store transfers
    • Drive cost reductions and quality improvements initiatives
    • Ensure Health, Safety and Environment standards are met as per adidas Group policies
    • Maintaining, monitoring and reporting KPI's to senior management
    • Problem solving, solutions and process management
    • Monitor and report monthly actual costs / volumes compared to budget
    • Support SCM management with ad-hoc Projects and other DC activities

    Key Relationships:

    • 3PL providers (Warehousing, Transport)
    • SCM - DC Operations & Inbound
    • SCM - Order Fulfillment
    • Sales & Marketing
    • ECOM
    • Customer service
    • Finance & Internal Controls
    • IT & Legal

    Knowledge, Skills and Abilities:

    • Good knowledge of Warehousing and Distribution activities
    • Expert of goods-flow from DC to Customers/Consumers and Reverse Logistics
    • People Management / People Skills
    • Analytical Skills
    • Must have strong leadership and organizational skills
    • Ability to accept and meet critical deadlines with good planning and organization skills
    • Ability to challenge the status-quo
    • Excellent communication skills

    Minimum Qualifications:

    • Degree Level Qualification in Economics, Engineering or similar
    • Master/Post-degree certifications in Supply Chain management and/or Project Management are preferred
    • 5 years of experience in Supply Chain, Logistics, Project management, Retail Operations
    • Proficient user of Microsoft Office applications, ERP/SAP, WMS
    • Excellent skills in communication, presentation and negotiation skills

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