- Develop and implement e-commerce strategies aligned with the organization's goals and objectives. Identify opportunities to grow online sales and improve customer engagement.
- Oversee the day-to-day operations of the e-commerce platform or website, ensuring functionality, responsiveness, and user experience meet or exceed industry standards. Collaborate with web developers, designers, and content creators to enhance website performance.
- Coordinate with product managers and vendors to ensure accurate and up-to-date product information, pricing, and availability on the e-commerce platform. Optimize product listings for search engine visibility and conversion.
- Analyze sales data, customer behavior, and market trends to identify opportunities for revenue growth. Implement strategies to increase conversion rates, average order value, and customer retention.
- Ensure secure and reliable payment processing systems are in place, complying with industry standards and regulations. Monitor and resolve any issues related to payment gateways, fraud prevention, and customer data security.
- Continuously improve the online shopping experience by optimizing website navigation, search functionality, checkout process, and post-purchase support. Address customer feedback and complaints promptly and effectively.
- Collaborate with inventory management teams to ensure accurate stock levels, timely order fulfillment, and efficient logistics operations. Implement inventory replenishment strategies to avoid stock-outs and minimize excess inventory.
- Track and analyze key performance indicators (KPIs) related to e-commerce operations, including sales, conversion rates, website traffic, customer acquisition, and customer satisfaction. Prepare regular reports and present findings to stakeholders.
- Manage a team of e-commerce professionals, including web developers, content creators, and customer support representatives. Provide guidance, training, and performance feedback to ensure the team's success.
- Stay updated on the latest e-commerce industry trends, technologies, and best practices. Evaluate and recommend new tools, platforms, and strategies to enhance e-commerce operations.
-
Service Manager
منذ يومين
Talent Pal Cairo, مصر**This role oversees project services, manages installations, leads a team, and addresses client issues. **Responsible for directing tasks, monitoring projects, managing contracts, and providing technical support. The role involves preparing reports, assessing training needs, and ...
-
Pmh Service Partner Manager
منذ يومين
SAP Cairo, مصر**We help the world run better** · **PMH Service Partner Manager** · The Service Partner Manager is the orchestrator of the Partner Relationship. They are the main point of contact for building the Partner relationship with SAP and the central advisor to our PE Service Partners. ...
-
Customer Service Team Manager
منذ يومين
Talent Pal Cairo, مصر5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. · - Demonstrated ability to build, develop and handle a group of people · - Ability to support Business and provide solutions to customer pain points · - Ability to ...
-
Customer Service Duty Manager- Egypt
منذ أسبوع
British Airways Cairo, مصرCustomer Service Duty Manager · - Sharm El Sheikh, Egypt · This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creat ...
-
Service Manager
منذ 4 أيام
Antal International Egypt Cairo, مصرDelegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · Handling customer complaints or concerns quickly and professionally to maintain good customer relation ...
-
French-speaking service delivery manager
منذ 4 أيام
Atos Cairo, مصرNos salaires augmentent en 2023 · Nos seniors recherchent leurs SUPERS infirmiers · Villa Beausoleil est une entreprise familiale et ind pendante, nous imaginons, construisons et g rons des lieux de vie haut de gamme et innovants pour seniors. Nous nous engageons offrir une ...
-
Service Manager
منذ 3 أيام
Talent Pal Cairo, مصرJob Description · This role oversees project services manages installations leads a team and addresses client issues. Responsible for directing tasks monitoring projects managing contracts and providing technical support. The role involves preparing reports assessing training nee ...
-
Service Manager
منذ أسبوع
SSC Egypt Mea Cairo, مصرResponsibilities: · • Ensuring the correct and proper delivery of customer support services to our customers. · • Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. · • Take ownership of customers issues and fol ...
-
F&b Service Expert
منذ أسبوع
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non- ...
-
Clerk-accounting
منذ 30 دقيقة
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Finance & Accounting · **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non-Management · ...
-
F&b Service Expert
منذ أسبوع
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **T ...
-
Guest Arrival Expert
منذ أسبوع
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non- ...
-
Coordinator-admin
منذ يومين
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Administrative · **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non-Management · **Résu ...
-
Associate Facilities Manager
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · Essential · **Responsibilities**: · Client Relationship · Strive to "delight" the Client in all aspects of service delivery · Interact on a regular basis with the appropriate P&G CM & SSL operation to discuss ongoing se ...
-
Demi Chef de Partie
منذ يومين
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non-Manag ...
-
Heart of House Specialist
منذ أسبوع
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **T ...
-
Hotel Cleanliness Expert
منذ 31 دقيقة
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Housekeeping & Laundry · **Lieu** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non- ...
-
Country Lead
منذ أسبوع
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Country Lead**: Job Description Summary · Our service vision is to create an inspiring and welcoming place of work, offering seamless service and an exceptional experience. The Country Lead will work with energy to mo ...
-
Facilities Manager
منذ 21 ساعة
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Client/Stakeholder Management**: · Ensure that Client expectations are met and exceeded. In particular, act as a point of escalation for all operational customer facing matters. · Promoting high level of satisfaction ...
-
Guest Experience Manager
منذ 5 أيام
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Job Title**: Guest Experience Manager · The role of Guest Experience Manager is to ensure the highest level of service is delivered to both visitors and colleagues in the Egypt Head Office. · They will consistently de ...