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    Service Manager - Cairo, مصر - Talent Pal

    Talent Pal
    Talent Pal Cairo, مصر

    منذ 4 أيام

    Default job background
    وصف

    Job Description

    This role oversees project services manages installations leads a team and addresses client issues. Responsible for directing tasks monitoring projects managing contracts and providing technical support. The role involves preparing reports assessing training needs and ensuring data security.

    • Oversee the execution of installation and service activities for clients.
    • Actively engage in and supervise client training programs.
    • Lead and manage a team comprising service engineers and technicians.
    • Assign and oversee service tasks monitor project progress resolve client issues and track service status.
    • Monitor and manage service and maintenance contracts with clients.
    • Function as the secondary support for highly technical aspects.
    • Prepare and submit various documents including work reports weekly reports work orders and related paperwork.
    • Identify and address staff training needs and develop a training plan subject to approval by the Division Manager.
    • Evaluate and monitor the performance of service engineers and technicians submitting performance evaluation reports to the Division Manager.
    • Implement measures to safeguard all backups and prevent any potential risks of data loss.
    • Investigate and recommend innovative technologies or methodologies to enhance service efficiency and effectiveness.
    • Monitor work quality and provide proper advice for performance improvement and provide the implementation maintenance and functionality of the low current system.
    • Diagnose Systems Failures Breakdown Problems and Plan Professional Solutions and provide the proper implementation of the Low current Systems to avoid and resolve any occurring problems.
    • Provide the appropriate installation maintenance and monitoring of systems and provide the appropriate organization and documentation of low current systems.
    • recommend development plans for Low Current systems in order to meet the required level of efficiency.
    • work in the development of Low current systems (IT infrastructure network CCTV Controller systems etc.

    Personal Skills

    • Excellent communication and interpersonal skills.
    • Excellent technical report skills
    • Very Good command of English
    • Excellent Leadership skills

    Technical Skills

    • Good practical experience in low/light current solutions (CCTV Access Control Fencing Motor gates . etc)
    • Ability to follow up on excavation Earthing cables and Routing works.
    • Ability to understand the detailed/layout drawings.
    • level of proficiency in using Microsoft office (Excl word outlook ..)
    Certificates in any Light current system is a plus.Experience in Low current systems (IT infrastructure network CCTV Controller systems etc.)

    Education

    Bachelor of Engineering with a specialization in Electrical/Electronics/Communication or Mechatronic

    Job Details

    Job Location Cairo Egypt Company Industry Industrial Automation Company Type Employer (Private Sector) Job Role Management Joining Date Employment Status Full time Employment Type Employee Job Division ARIA
    Operations

    Preferred Candidate

    Career Level Management Years of Experience Min: 12 Max: Residence Location Egypt Nationality Egypt Degree Bachelors degree This job has been sourced from an external job board.
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