Ahmed Moustafa

Working within a reputable business environment as this shall lead to much capabilities and skills enhancement, the matter will cause mutual benefit for both work and personnel sides.Working within a reputable business environment as this shall lead to much capabilities and skills enhancement, the matter will cause mutual benefit for both work and personnel side.

Credit Controller Supervisor
Profit Holding Group
12/2014 - Present, Achievements/Tasks
Doha, Qatar
Tasks And Job Responsibilities: 1-Managing and controlling of all accounting daily work. 2-Arranging Meeting for Association. 3-Hiring and managing members of the team. 4- Planning, evaluating, implementing and continuously improving all aspects of credit & collection functions and processes. 5- Assisting in formulation of specific collection objectives and achievement of same. 6- Ensuring professional relationships are established and maintained with clients and attorneys 7- Working closely with CFO to respond to credit and collection concerns with existing and potential clients. 8-Directly supervises employees in the collection division. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and promoted employees; addressing complaints and resolving problems.

 Membership Supervisor
Medmark (BUPA Intl' & SOS Assistance)
01/2009 - 11/2014, Achievements/Tasks
Cairo, Egypt
1-Managing a number of key multinational corporate account by Bupa international / Horizon PMI. 2- Seeking opportunity of up selling to large accounts and individual and security their collections and renewals. 3-Aid in the training and field supervisor of any newly hired company staff. 4-Inform Company policies to the new staff. 5-(4) who performed similar duties to meet objectives in regard to file maintenance, collection objectives and strategy review and created repayment schedules with debtors and assigned client billing rates. 6-Managed effort to keep clients up to date on third party status leading to commercial debt resolutions, lien filing and legal action.

Membership Senior
Medmark (BUPA Intl' & SOS Assistance)
01/2007 - 11/2009,
Worked with a portfolio of delinquent accounts to assist in their inquiries, complaints, billing questions and payment/extension service requests.
Achievements/Tasks
1-Resolved escalation calls in which irate customer were asking for supervisor. 2-Kept company and department goals in line each month by setting up payment and setting up forbearance agreements over the phone. 3-Processed skip tracing routing to locate clients and performed asset management activities that promoted customer goodwill and retention. 4-Maintained 100% quality adherence every month

CERTIFICATES
Bachelor of commerce (09/2002 - 05/2006)
accounting section, Ain Shams University

Dale Carnegie Training Course
Trained How to: • Win People to my way of thinking • Overcoming worry and start living • Trained How to be a successful Leadership • Management powerful.

Computer courses
Oracle 2009 • MS Office-Excel, Word, PowerPoint. • Tally • CRM