- Fluent in French (spoken and written) with excellent communication skills
- Proven experience in customer service is a plus
- Ability to handle customer concerns and complaints with empathy and professionalism
- Strong problem-solving and decision-making skills
- Ability to prioritize, multitask, and manage time effectively
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Customer Service Agent
منذ 3 أيام
Xceed Contact Center Cairo, مصرWe are Hiring · *Spanish Speakers. Salary up to 14,600 · *Benefits:* · Night shift allowance · Social & Medical Insurance · Transportation provided (door-to-door For Females After 9 pm) · *Requirements*: · - Fluent C1 spanish Speakers to give the best customer service experience. ...
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Customer Service Agent
منذ 4 أيام
Xceed Contact Center Gîza, مصرDon't Miss the Chance · A MULTINATIONAL COMPANY IS HIRING · - English : 11200 · - German : 21000 · - Italian : 14200 · - Spanish : 14200 · Graduates only · IMMEDIATE HIRING · Location: 6th of October · If you're interested send your phone number and your name on WhatsApp · **Job ...
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Customer Service Agent
منذ أسبوع
IDS Innovative Digital Solutions Cairo, مصر"WFH English Customer Service Agent" · Candidates from anywhere in Egypt can apply. · Grads,Drop out,Gap Year · Remote Hiring Cycle · No Experience is needed · Attractive Salary · Medical & Social insurance · ...
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customer service agent
منذ أسبوع
NOK Human Capital Cairo, مصرEmail/Chat customer service agents are needed for a well-known company. · Rotational shifts · from 9am to 10pm, any shifts after 10 will be from home. · 2 days off rotational · Work location Arkan Plaza, El Sheikh Zayed · Transportation provided. · Training 15 days paid. · ...
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At Your Service Agent
منذ يوم
Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Cairo, مصرManage large amounts of incoming phone calls · Generate sales leads · Identify and assess customers' needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and compl ...
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Guest Service Agent
منذ 6 أيام
Hilton hotel Egypt Cairo, مصرResponsibility · • Achieve positive outcomes from Guest queries in a timely and efficient manner · • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · • Ensure that the Guest Service Manager is kept fully awa ...
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At Your Service Agent
منذ أسبوع
Marriott Cairo, مصر Paid WorkJob Number · Job Category Rooms & Guest Services Operations · Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Answer, record, and proces ...
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Guest Service Agent
منذ أسبوع
Radisson Hotel Group Cairo, مصرIs available to register, process, and greet customers promptly · Checks the daily arrival list · Welcomes customers to the hotel · Responds to customer requests for information about the hotel and its · surroundings · Arranges for special services requested by the customer · Sta ...
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Magic Service Agent
منذ 6 أيام
Hilton hotel Egypt Cairo, مصرResponsibilities: · Review arrival lists to welcome guests · Attend to special guests (e.g. VIPs) and answer their inquiries · Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) · Provide information about amenities, area and venues and prom ...
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Lounge Services Agent
منذ 6 أيام
Staff Arabia Cairo, مصرResponsibilities: · Answering phone calls and written questions, concerns, and complaints regarding membership. · Providing information on membership fees, policies, processes, benefits, products, and services. · Actively listening to members and identifying their needs. · Recomm ...
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Customer Service Agents
منذ 5 أيام
NOK Human Capital Cairo, مصرHandle incoming chats, telephone contacts, and solve them in a timely manner and efficient manner · Working Hours are 8 productive Hours + 1 Hr Of break (Total 9 Hrs.) with Rotational Shifts and OFFs (During Ramadan the daily required HRS of work will vary which will be communica ...
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At Your Service Agent
منذ أسبوع
The Ritz-Carlton Cairo, مصر دوام كاملJob Number · Job Category Rooms & Guest Services Operations · Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Answer, recor ...
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Customer Service Agent
منذ 6 أيام
NOK for Human Capital Solutions Cairo, مصرJob Description · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our pr ...
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English Customer Service Agent
منذ 6 أيام
Concentrix Egypt Cairo, مصرMedical and Social Insurance · Transportation provided (door-to-door for girls after 9) · Promotion opportunities in 6 months · Clear military status · Up to 36K per month in the referral program · Concentrix University · Fun Activities in the work premises · Multiple discounts o ...
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Customer Service Agent
منذ يومين
Edutech Labs Fze Giza, مصرjob description: · It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail. · You help others to participate in our online courses and purchase ...
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Service Desk Agents French Speakers
منذ أسبوع
Atos Cairo, مصرOur Client, a highly successful and growing firm of accountants based in Paddock Wood is looking for a Payroll Manager to join their team. The practice provides a holistic accounting service to their clients across accounts, tax payroll, bookkeeping, CIS and VAT and services clie ...
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Service Desk Agents English Speakers
منذ أسبوع
Atos Cairo, Egypt Cairo, مصرRequire Head Mistress (to Monitor KG-Class 5) for School in Morena - MP · Experience :3-5 years · Salary: UP TO 40 K Depending on the candidates · Benefits: Accommodation to outstation candidates, Tuition Fee free for 1 child and PF. · Mode of Interview: Telephonic, Written ,an ...
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german speaking customer service agent
منذ 4 أيام
abcworldwide Cairo, مصر دوام كامل" · We are looking for a Technician, who wants to move into sales. · We are aware, that it will not be easy to find a "two in one". · General Requirements: · A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. · Spl ...
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Agents Du Service A La Clientele
منذ 6 أيام
Webhelp Cairo, مصرAs a Customer Advisor, you will: · Analyze customer requests and expectations and respond to them based on their needs and circumstances · Use and master the tools and procedures provided by company to deliver a customer-centric approach with a strong focus on problem solving in ...
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Service desk agents speak Turkish
منذ 6 أيام
Atos Cairo, مصر· Provide Turkish-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. · Document and track all customer interactions and resolutions accurately in the ticketing system. · Escalate complex or unresol ...
French customer service agent - Cairo, مصر - teleperformance
وصف
French customer service agent
Company Description
Teleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and the environment.
Role Description
The French Customer Service Agent role is a full-time on-site role located in Cairo, Egypt. The role requires handling customer inquiries via phone, email, and chat while delivering a top tier customer experience that meets quality standards. The role also involves assisting customers with product and service information, resolving product or service issues, and processing customer requests.
Qualifications