- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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Customer Service Agent
منذ 3 أيام
Xceed Contact Center Cairo, مصرWe are Hiring · *Spanish Speakers. Salary up to 14,600 · *Benefits:* · Night shift allowance · Social & Medical Insurance · Transportation provided (door-to-door For Females After 9 pm) · *Requirements*: · - Fluent C1 spanish Speakers to give the best customer service experience. ...
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Customer Service Agent
منذ 4 أيام
Xceed Contact Center Gîza, مصرDon't Miss the Chance · A MULTINATIONAL COMPANY IS HIRING · - English : 11200 · - German : 21000 · - Italian : 14200 · - Spanish : 14200 · Graduates only · IMMEDIATE HIRING · Location: 6th of October · If you're interested send your phone number and your name on WhatsApp · **Job ...
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customer service agent
منذ أسبوع
NOK Human Capital Cairo, مصرEmail/Chat customer service agents are needed for a well-known company. · Rotational shifts · from 9am to 10pm, any shifts after 10 will be from home. · 2 days off rotational · Work location Arkan Plaza, El Sheikh Zayed · Transportation provided. · Training 15 days paid. · ...
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Customer Service Agent
منذ أسبوع
IDS Innovative Digital Solutions Cairo, مصر"WFH English Customer Service Agent" · Candidates from anywhere in Egypt can apply. · Grads,Drop out,Gap Year · Remote Hiring Cycle · No Experience is needed · Attractive Salary · Medical & Social insurance · ...
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Customer Service Agents
منذ 5 أيام
NOK Human Capital Cairo, مصرHandle incoming chats, telephone contacts, and solve them in a timely manner and efficient manner · Working Hours are 8 productive Hours + 1 Hr Of break (Total 9 Hrs.) with Rotational Shifts and OFFs (During Ramadan the daily required HRS of work will vary which will be communica ...
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At Your Service Agent
منذ أسبوع
The Ritz-Carlton Cairo, مصر دوام كاملJob Number · Job Category Rooms & Guest Services Operations · Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Answer, recor ...
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Magic Service Agent
منذ 6 أيام
Hilton hotel Egypt Cairo, مصرResponsibilities: · Review arrival lists to welcome guests · Attend to special guests (e.g. VIPs) and answer their inquiries · Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) · Provide information about amenities, area and venues and prom ...
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Lounge Services Agent
منذ 6 أيام
Staff Arabia Cairo, مصرResponsibilities: · Answering phone calls and written questions, concerns, and complaints regarding membership. · Providing information on membership fees, policies, processes, benefits, products, and services. · Actively listening to members and identifying their needs. · Recomm ...
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At Your Service Agent
منذ أسبوع
Marriott Cairo, مصر Paid WorkJob Number · Job Category Rooms & Guest Services Operations · Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Answer, record, and proces ...
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Guest Service Agent
منذ 6 أيام
Hilton hotel Egypt Cairo, مصرResponsibility · • Achieve positive outcomes from Guest queries in a timely and efficient manner · • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · • Ensure that the Guest Service Manager is kept fully awa ...
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Guest Service Agent
منذ أسبوع
Radisson Hotel Group Cairo, مصرIs available to register, process, and greet customers promptly · Checks the daily arrival list · Welcomes customers to the hotel · Responds to customer requests for information about the hotel and its · surroundings · Arranges for special services requested by the customer · Sta ...
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Customer service agent
منذ 7 ساعات
Smart Line Cairo, Egypt Cairo, مصرImmediate Opening · Accountant / Bookkeeper · - working towards CPA designation · Excellent employer offering work-life balance, training + room for advancement within the Health Care Industry. · Reports to: Controller · Schedule: Monday to Friday (with work/life balance) · Loc ...
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Customer Service Agent
منذ 6 أيام
NOK for Human Capital Solutions Cairo, مصرJob Description · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our pr ...
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French customer service agent
منذ 6 أيام
teleperformance Cairo, مصرFrench customer service agent · Company Description · Teleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways globally. O ...
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English Customer Service Agent
منذ 6 أيام
Concentrix Egypt Cairo, مصرMedical and Social Insurance · Transportation provided (door-to-door for girls after 9) · Promotion opportunities in 6 months · Clear military status · Up to 36K per month in the referral program · Concentrix University · Fun Activities in the work premises · Multiple discounts o ...
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Customer Service Agent
منذ 3 أيام
Edutech Labs Fze Giza, مصرjob description: · It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail. · You help others to participate in our online courses and purchase ...
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Service Desk Agents French Speakers
منذ 6 أيام
Atos Cairo, Egypt Cairo, مصرResponsibilities: · Testing and analyzing IT system and software performance. · Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. · Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. · Av ...
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Service Desk Agents Russian Speakers
منذ 6 أيام
Atos Cairo, مصر3 months contract with Sutton Housing Partnership · Job Summary: · The ideal candidate does not need Housing experience but must have good telephone and admin skills, be resilient, empathetic and manage residents expectations firmly and respectfully. · Sample Key Duties/Accountab ...
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german speaking customer service agent
منذ 4 أيام
abcworldwide Cairo, مصر دوام كامل" · We are looking for a Technician, who wants to move into sales. · We are aware, that it will not be easy to find a "two in one". · General Requirements: · A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. · Spl ...
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Service Desk Agents French Speakers
منذ أسبوع
Atos Cairo, مصرOur Client, a highly successful and growing firm of accountants based in Paddock Wood is looking for a Payroll Manager to join their team. The practice provides a holistic accounting service to their clients across accounts, tax payroll, bookkeeping, CIS and VAT and services clie ...