- Provide service excellence by identifying key customer/team members business roadblocks, inquiries or proof of concept requirements as well as the technical skills that require upskilling for helping team members to be successful in order to ensure exceptional performance.
- Determine team members needs by supplementing the standard assessment techniques and tools with innovative approaches, 1 to 1 weekly session and monitor and document key metrics to measure the effectiveness of the training efforts and monitor overall quality of training effort utilizing a documentation based as proof of acquisition and accountability of the lessons learned and keep record of it for each team member after every refresher.
- Evaluate, validate analysis and developing recommendations for the team members to effectively acknowledge and acquire the new knowledge provided in readiness materials or live sessions.
- Implement and oversee the quality of deliverables and effectively manage the team learning, training and preparation to ensure exceptional performance.
- Effectively communicate to the local or Global team members about the refresher or new updates about readiness materials including but not limited to recorded live sessions and refreshers.
- Monitor, track and document the KPI for team members during the readiness or onboarding period to measure the training effectiveness and planning of new trainings to upskill the team members on a weekly or monthly basis
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Store Manager
منذ يومين
Dice Cairo, مصر✦ Inventory Management ✦ Employee Staffing and Training ✦ Handling Customer Complaints and Queries ✦ Sales and Revenue Management ✦ Ensuring Employee Satisfaction ✦ Formulating Advertising and Marketing Policies · All government · The core business of Dice Ready made garment is t ...
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Validation Section Head
منذ يومين
GSK Cairo, مصر**Site Name**: Egypt - Cairo · **Posted Date**: May 7 2024 · **Job Purpose** · Manage and ensure the implementation of validation activities as per mandated requirements and policies. · Maintain the validation status for systems through validation lifecycle management, validation ...
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IQVIA محافظة القاهرة, مصرJob Overview · Essential Functions: · - Act as a Regional Regulatory Team Lead and strategist on complex regulatory projects, who is able to create and follow through project strategy on country level in Middle east and north Africa region. · - Act as client' representative in fr ...
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Souq for E-Commerce LLC Cairo, مصر2+ years of employee and performance management experience · - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience · - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays · Are you ready to champion outstanding cust ...
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Modern Workplace Senior Specialist
منذ يومين
Noventiq Cairo, مصر**Noventiq is hiring** · Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digit ...
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DevOps Engineer
منذ 3 أيام
Khazna Tech محافظة القاهرة, مصرCompany Description · **About Khazna** · **Khazna was founded in April 2019 with a mission to improve the financial well-being of 20M+ underbanked Egyptians who have little access to formal financial services by providing access to convenient, effective, and secure smartphone-bas ...
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Guest Experience Expert
منذ 16 ساعة
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type* ...
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Head of Finance
منذ 16 ساعة
Amgen Cairo, مصر**HOW MIGHT YOU DEFY IMAGINATION?** · If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collabor ...
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Indirect Tax Specialist
منذ يوم
GE Gas Power Cairo, مصر**Job Description Summary**: GE Gas Power · Welcome to tomorrow's energy—today · Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leve ...
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Senior Ar Accountant
منذ يومين
McLedger محافظة الجيزة, مصر**Company Description** · Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the ke ...
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Junior Procurement Engineer
منذ 3 أيام
Shift EV Gîza, مصر**Who we are**: · Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-cl ...
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Data Engineer
منذ 3 أيام
McLedger محافظة الجيزة, مصر**Company Description** · Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the ke ...
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EN - Reception Agent
منذ يومين
Deal Egypt Cairo, مصرPosition Summary · This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions, coordination between warehouse and transportation, communicating to customer. · Responsibilities · ...
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Pro Practice Bus Sup Mgt
منذ 17 ساعة
orange egypt Cairo, مصرInvolved during pre-sales prior to contract signature to validate proposed service management deliverables due dates and provide input on contractual documents for matters impacting operations · Represents CS&O for Operations Readiness Program Build activities and is responsible ...
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Food Beverage Coordinator
منذ 17 ساعة
Kempinski Hotel Egypt Mea Cairo, مصرResponsibilities: · • All administrative tasks and reports of the Food & Beverage Department are executed in a timely manner. · • The appointed tasks are executed in an entrepreneurial manner, looking for opportunities to generate more business at all times. · • The employee has ...
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Project Manager-Industrial Automation
منذ يومين
Giza Systems Egypt Cairo, مصرPrepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client. · Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed suc ...
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Envision Employment Solutions Cairo, مصرSolving technical problems across the entity · Ensure the protection of all the servers from viruses and keep them updated with the latest patches responsible for the infrastructure inventory · Administration and manage for the ready-made solutions · Ensure systems are up-to-date ...
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Consulting, F&A, Capital Markets
منذ أسبوع
PwC Middle East Cairo, مصر دوام كاملDescription · Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. · Our regional team op ...
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Project Manager RS
منذ يومين
Giza Systems egypt Cairo, مصرCommunicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully. · Work with the contracts team to review the client contract before signing in order to ensure implementation risks are mitigate ...
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Tokenisation Project Manager
منذ يوم
PayTech Nexus Ltd Cairo, مصر· Term: 12 months · Experience Requirement: 1012 years · Job location: Cairo Egypt · Project scope: Tokenization Project Management · Language requirements: English and Arabic fluency · Role: · Manage and support the successful launch of tokenization for the Client; · Ensure the ...